Epicor’s New Smart Inspection 2.0 Solution Streamlines Vehicle Inspections, Service Estimating and Repairs

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Businesses across the automotive service spectrum-from tire shops, to muffler specialists to chains offering comprehensive vehicle repair-are seeking ways to increase productivity and provide customers with faster, more convenient service. Introduced this week at the 2018 AAPEX Show in Las Vegas, Epicor's innovative new Smart Inspection 2.0 solution accomplishes both goals by streamlining vehicle inspections, service estimates, and repairs.


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Epicors-New- Smart- Inspection-2-0 SolutionThe new comprehensive automotive service workflow solution-which AAPEX attendees can experience first-hand Epicor's AAPEX Show booth (2238)-is designed to help shops more quickly diagnose, document, and estimate repairs. In addition, it helps shop professionals communicate better with vehicle owners through comprehensive estimates that feature detailed photos and other important information. These capabilities make the Smart Inspection 2.0 solution ideal for businesses looking for ways to complete more jobs and boost customer confidence.

The Smart Inspection 2.0 solution is available for virtually any automotive service business with a high-speed internet connection. Optimized for use on mobile devices, it helps service writers and technicians automate the inspection process and capture important data and images to be used in developing an estimate. Shops can also use the solution to quickly document vehicle condition unrelated to the repair to avoid unwarranted damage claims.

Users can begin an inspection either by scanning a Vehicle Identification Number or manually entering vehicle make, model, and year information. This data triggers associated specifications and part and labor lookups via the industry-leading Epicor PartExpert eCatalog as inspection and diagnostic processes progress. Optionally, the solution also can integrate with select vehicle diagnostic tools, enabling the user to more easily identify, define, and address OBD trouble codes, identify components, and determine recommended repairs.

The service writer or technician can use inspection results and associated parts and labor lookups to quickly assemble and email or print a comprehensive estimate for customer approval. The solution also allows users to view pricing and availability of parts and related supplies via connected local suppliers, and to order these items with a single click once the estimate has been approved.

The innovative Smart Inspection 2.0 is yet another example of ways in which Epicor is working to make business transactions simpler, faster, and easier on its customer and its customers' customers.

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