Epicor Enhances Eagle for the Aftermarket Solution with New Features and Add-On Business Growth Tools

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The Epicor Eagle for the Aftermarket solution-a powerful, comprehensive business management platform designed to help aftermarket businesses grow faster and sell more replacement parts-has been enhanced with new tools and features aimed at improving inventory accuracy, customer service, and staffing decisions. Epicor is highlighting these enhancements this week during the 2018 AAPEX Show in Las Vegas.


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Epicor-Enhances-Eagle-for-the-Aftermarket-Solution-with-New-Features-and-Add-On-Business-Growth-ToolsAvailable for implementation on premises or in the cloud, the Eagle for the Aftermarket solution now includes several additional capabilities ideally suited to users who want to save time, improve inventory accuracy, and enhance customer service levels-today and over the long-term. These include expanded parts serial-number tracking functionality covering both new and rebuilt products, along with cores.

New Eagle point-of-sale functionality includes the ability to accept and process both "contactless" and EMV contactless secure payments. Contactless payments utilize near-field communication to transmit payment information without the need to insert or swipe a credit or debit card.

Eagle users can now also upgrade to the Epicor PartExpert GFX electronic catalog interface, which helps businesses drive growth and improve customer service by more quickly identifying all parts needed for a specific repair. Users simply click on application-specific system visualizations to begin each lookup. The corresponding illustrations feature embedded intelligence for each system part. Clicking on a specific part automatically performs a catalog lookup and links the user to additional data such as product images and specifications, warranty information, technical service bulletins, and installation instructions.

Two optional new solutions also being highlighted at the Epicor AAPEX booth (2238) include the Eagle Mobile+ inventory management application and the Epicor Scheduling+ employee scheduling, assignment, and timeclock application.

Eagle Mobile+ enables store employees to use their Android or iOS mobile devices as physical inventory or cycle count scanners. Users also can save time and improve inventory accuracy by using their mobile devices to receive merchandise. The solution provides seamless access and control of the inventory files, and permits on-the-spot price checks and updates and other timesaving queries. The application can also be used to print new labels for products without returning to a desktop terminal.

The Epicor Scheduling+ application helps Eagle users reduce labor costs while maintaining desired service levels. The application utilizes the business's real-time and historical point of sale data to forecast staffing needs. Users will also find that it greatly speeds and simplifies the scheduling process, and assignment and tracking of tasks. A comprehensive time clock can streamline tracking of labor hours and communication with most popular payroll services.

The latest Eagle for the Aftermarket enhancements serve as examples of why Epicor customers rely on this easy-to-use solution-because it evolves and grows to meet their changing needs. To learn more about the Eagle for the Aftermarket solution, including the latest features and optional tools, contact your Epicor representative, call +1.800.999.1809, email automotive.marketing@epicor.com, or visit the Epicor booth (2238) during this week's AAPEX Show in Las Vegas.

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