Customer Success Stories

Success Story Title
GELITA

“The built-in processes in the Epicor ERP solution help us improve the daily management of our global business. In addition to improving the timeliness and validity of information, the Epicor ERP system also helps us to focus even more on improving customer management and production technologies.”
Horst Vollberg, Global Vice President IT | GELITA

Kiilto Family Oy

“By combining Epicor ERP and iScala as a two-tiered ERP solution, all the information is gathered in one place.This has helped us to meet our business challenges and increase opportunities to grow.”
Ville Kenttä, ICT Service Manager | Kiilto Family Oy

SKF Automotive Bearings Co Ltd

“We achieved the highest sales record last year in our history. I believe this was closely related with the implementation of iScala.”
James Xu, Logistics Manager | SKF Automotive Bearings

Cladtek Holdings Pte Ltd

"Epicor made a huge effort to understand our individual business needs—giving us the confidence that it was able to implement the system in line with our specific requirements. The user-friendly interface and adaptability of the Epicor ERP system were also appealing to us, as user adoption is critical to the success of the project"
Paul Montague, director of Cladtek Group

Hyatt International Corporation

“Epicor iScala Hospitality is now the only recommended back office system for Hyatt International Hotels and Resorts.”
Gebhard Rainer, Vice President of Hotel Finance and Technology

PT Tunas Ridean Tbk

“Implementing Epicor ERP has helped improve our data accuracy and the flow of information across different departments. Tunas’ senior management team can now focus on business growth without worrying about how the IT systems can support it.”
Eko Putranto | General Manager of Information Technology

Hotel Indonesia Kempinski

“We chose the iScala system for Hospitality for its scalability, flexibility, and extensibility to help us streamline our business processes. It is also user-friendly which enables us to train our 807 staff quickly, allowing us to focus on our core business.”
Ms. Ferita Tanudjaja, Director of Finance

Frigotehnica

“We would definitely recommend iScala 3.0 and ICE to all customers because of its great ease of use and support for management reporting.”
Cristina Neagu, Chief Accountant | S.C. Frigotehnica S.R.L.

Radox

“The benefits mainly come from us being able to improve the relationship with our customers. It means we can become more responsive.”
Jecan Alin, Economist | Radox srl

Karangkraf Media Group

"Karangkraf Media Group is expanding, and we are glad to utilise the Epicor ERP solution to complement our expanding business needs."
Syamil Fahim Bin Mohamed Fahim chief operating officer