• Epicor Customer Excellence Awards

    Epicor Customer Excellence Awards

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    The Epicor Customer Excellence Awards honor organizations that have successfully deployed Epicor solutions to achieve excellence in business efficiency, customer experience, and overall performance.

    Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, Africa, Europe and Middle East, with regional program winners automatically considered as finalists in the global categories for overall “Customer of the Year.” The global winners will be announced after all the regional awards programs have concluded every year.

    2017 APAC Customer Excellence Award Winners:

    Business Transformation Award - Cathay Tat Ming Metal
    The Hong Kong based company implemented Epicor ERP successfully across its four production facilities using the technology to transform its entire business.


    Customer Experience - Portek International
    Port equipment engineering specialist transformed its customer experience through the implementation and adoption of Epicor ERP across the business.


    Rapid Time to Value - The Brand Agency Limited
    The Hong Kong based organisation demonstrated a fast implementation and deployment of Epicor ERP through motivated project teams, efficient and effective staffing, training, and production readiness.


    Technology Innovator - PT Tunas Ridean, Tbk
    The Indonesian road recovery organisation was selected for demonstrating how it used technology to drive innovation throughout its business to achieve measurable success.


    Congratulations to the 2017 "Customer of the Year" Global Winners


    Business
    Transformation
    Award

    Birmingham Fastenter

    Epicor Prophet 21 customer chosen for increasing revenue per employee by 32% and overcoming key hurdles that often set back ERP implementations.

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    Cloud
    Deployment

    Metal-Tech Partners

    The company leveraged Epicor Cloud ERP to eliminate multiple in-house systems and free IT employees to focus on enterprise goals instead of ongoing on-premises day-to-day issues.

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    Customer
    Experience

    Fixfast

    Fixfast had a keen eye on the “future state” of its business and takes proactive steps using analytics from its Epicor ERP data to adapt accordingly.

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    Rapid Time
    to Value

    Russell Finex Ltd

    Russel Finex Ltd , Epicor ERP customer, utilized cross-department collaboration to maintain impressive project on-time delivery times and keeping up with growth goals, which allowed IT staff to focus on customer-centric activities.

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    Technology
    Innovator

    Re:Sound Music Licensing Company

    Epicor ERP customer selected for simplifying business processes by leveraging technology and demonstrating the value of the investment in the form of reducing administration costs as well as being able to generate more royalties revenue to its member organizations.

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    Customer Support

    When you purchase an Epicor solution to run your business more efficiently, you're investing in more than just software. Take advantage of expertise from a seasoned Epicor support professional.