Join us for a complimentary webcast on Tuesday, September 17, to learn about the latest features and enhancements in Epicor ITSM (Information Technology Service Management).
Built completely on Microsoft's .NET platform and conforming to ITIL (Information Technology Infrastructure Library) processes, Epicor ITSM enables you to provide a timely and expert IT service desk solution, with a personalized level of capability that will simply amaze your users. Your users will be able to have more accurate monitoring and control of tasks related to IT Operations Management including detailed planning functionality-tasks that save your organization time and money.
During this webcast we'll demonstrate the latest features and enhancements. Learn how to:
* Synchronize Epicor ITSM activities with Microsoft Exchange™ appointments
* Utilize the import manager for the import of activities/appointments
* Search support calls in the Portal with our improved full text search functionality
* Manage email notifications for efficiently
* And so much more!