Watch a live webcast to discover the recent enhancements within Epicor IT Service Management (ITSM) 2011. Learn how this latest version allows for more accurate monitoring and controlling of tasks related to IT Operations Management including detailed planning functionality-tasks that save your organization time and money.
See what Epicor ITSM 2011 has to offer:
- Manage Resource Availability - Properly start planning operations activities for resources by time zones, personal working time calendars, and holidays.
- Enhanced Activities - Create recurring tasks and appointments with a wide set of scheduling options. Distinguish between different kinds of work, using of plan boards that provide detailed graphical presentations of resource calendars and planned activities.
- Integration of Operations into the Incident, Change and Request Fulfillment Workflows - All activities related to the IT infrastructure will be managed under the responsibility of this process.
- Compatible with Microsoft Office® x64 and Microsoft SharePoint® 2010
See how Epicor ITSM 2011 strengthens and improves your organization's IT Operations Management with its latest enhancements-view this complimentary webcast today.