Strategies to Increase Customer Engagement

As global economic conditions fuel uncertainty, it is now more important than ever for organizations like yours to have a clear strategy for engaging customers. Technology such as Enterprise Resource Planning (ERP) plays a pivotal role in any distribution or manufacturing organizations’ ability to connect and communicate with customers— from simplifying the buying process to enabling product visibility.

Join us for this webcast featuring Geoffrey Moore, best-selling author of popular books such as Crossing the Chasm, Inside the Tornado and Escape Velocity: Free Your Company’s Future from the Pull of the Past. Geoffrey will share insights and strategies on how to remain competitive through customer engagement including:

* Visibility into the Technology Life Cycle: Understanding when customers are ready to buy
* Don’t Fall Behind: The advantages of keeping up with today’s technology instead of running 5-year-old systems
* Expand Complimentary Products and Services: Fulfilling your product portfolio to meet evolving customer needs
* Relationship Management to Support the Global Value Chain: Engaging across a broad set of constituents

View this webcast now to learn how to increase customer engagement.

Featured Speaker

Geoffrey Moore
Managing Director
Geoffrey Moore Consulting


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