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Customer Success Stories 

Success Story Title
Verdon Timber

“It’s also clear that Epicor is moving the development of BisTrack forward all the time and I’m looking forward to some of the new features we’ve heard about at recent customer events.”

Chris Doran, Sales Director

Distinction Doors

“We upgraded to the latest version of Epicor ERP to help us move beyond the spreadsheet culture we had become accustomed to, with the goal to increase the flexibility of our software...we trust that Epicor will help us achieve our goals for growth; it is key to our business going forward.”

Gareth Williams, IT and Operations Director

The Authentic Food Company
“The Tropos solution has provided business benefits for the last five years and has continued to help us streamline our business processes."

Mandy Seabrook, Supply Chain Controller
Rentokil Initial
“A recent visit to a warehouse identified that transitioning to the Epicor ERP solution has saved colleagues three hours per day due to its improved speed. The benefit of this alone is palpable” 

Martin Robinson, Head of Supply Chain
Thorncliffe Building Supplies
“As a management system, we’ve always found BisTrack very easy to use. We find that staff who join us with little or no IT experience only need minimal training. Finding prices, putting quotes together, and searching customer history is so easy.”

Rob Manley,  IT support Manager
Universal Wiring
“We rely on Epicor ERP for so many different processes from finance, to data capturing, to capacity planning - it is the backbone to our business.”

Andy Routledge, Managing Director
Hanson Plywood
"Before using the BisTrack system, we had to rely on files full of orders and manually ‘call off’ each line using a pen. We are much more efficient now and have been able to process a lot more business without having to take on many more employees."

Joe Scott, Information Technology and Marketing Administrator
BKB Precision
”With Epicor, we have the technology in place to realise our growth ambitions and double our turnover within three years."

Annemarie van Aerts, Deputy Director
“ZPMC in Rotterdam now enjoys greater insight: we have a bird’s-eye view of our entire operations, allowing us to react strategically to market changes.”

Daisy Tomasouw, Offshore and Supply Chain Director
AW Electrical
“I’m not worried about the upgrade process as our initial implementation went smoothly. I was particularly impressed with The Epicor team’s knowledge of the electrical industry. They always seem to be on the ball!”

Bill Oliveri, Director, AW Electrica