Customer Success Stories | Epicor
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Customer Success Stories 

Success Story Title
Epwin Group

“The real-time element of Mattec is certainly the best part of running the software. Our employees are able to react instantly, and in turn, can make more informed decisions based on better data. With our previous software, we would have to put pieces of historical data together and wouldn’t know if something needed to be done right away. Now, rather than letting something go wrong, we can deal with it there and then because we have access to real-time information,”

Alan Humphries, System Developer

Arran Aromatics

"In comparison to the older systems we had in place, Epicor ERP is very different and offers more functionalities and features. Employees are taking time to get used to the software and to know how to make the most of it in order for us to achieve our growth goals."

Gillian Fernie, Finance Director

Verdon Timber

“It’s also clear that Epicor is moving the development of BisTrack forward all the time and I’m looking forward to some of the new features we’ve heard about at recent customer events.”

Chris Doran, Sales Director

Distinction Doors

“We upgraded to the latest version of Epicor ERP to help us move beyond the spreadsheet culture we had become accustomed to, with the goal to increase the flexibility of our software...we trust that Epicor will help us achieve our goals for growth; it is key to our business going forward.”

Gareth Williams, IT and Operations Director

The Authentic Food Company
“The Tropos solution has provided business benefits for the last five years and has continued to help us streamline our business processes."

Mandy Seabrook, Supply Chain Controller
Rentokil Initial
“A recent visit to a warehouse identified that transitioning to the Epicor ERP solution has saved colleagues three hours per day due to its improved speed. The benefit of this alone is palpable” 

Martin Robinson, Head of Supply Chain
Thorncliffe Building Supplies
“As a management system, we’ve always found BisTrack very easy to use. We find that staff who join us with little or no IT experience only need minimal training. Finding prices, putting quotes together, and searching customer history is so easy.”

Rob Manley,  IT support Manager
Universal Wiring
“We rely on Epicor ERP for so many different processes from finance, to data capturing, to capacity planning - it is the backbone to our business.”

Andy Routledge, Managing Director
Hanson Plywood
"Before using the BisTrack system, we had to rely on files full of orders and manually ‘call off’ each line using a pen. We are much more efficient now and have been able to process a lot more business without having to take on many more employees."

Joe Scott, Information Technology and Marketing Administrator
BKB Precision
”With Epicor, we have the technology in place to realise our growth ambitions and double our turnover within three years."

Annemarie van Aerts, Deputy Director