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Blog-Manufacturing

Three Diverse Operating Systems, One ERP Database

12/05/2017
Category: Manufacturing

Headquartered in England, KMF is the market leader in the supply of precision sheet metal fabrication and engineering solutions. With the newly formed KMF Group, the company consists of KMF Precision Sheet Metal, KMF Precision Engineering as well as their sister company in Slovakia, KMF Slovakia. Together, these organizations have combined to deliver fully integrated bespoke metal work and precision sheet metal fabrication solutions with over 110,000 sq. ft. of manufacturing and office space.



Servitization and the Customer Service Supply Chain—the View From a Primary Supplier

08/01/2017
Category: Manufacturing

I ended my "Servitization and the customer service supply chain" article with a commitment to follow the chain from a primary supplier through to the consumer and then share with you what I’ve found. To recap, the questions I am interested in getting answers to include: are manufacturing businesses using customer experience to differentiate themselves? If they are, how are they doing this, and how are they impacted by the customer service they receive from their suppliers?



Servitization and the Customer Service Supply Chain

05/10/2016
Category: Manufacturing


In my recent article "Are British factories an endangered species?" I talked about how UK manufacturers can use the process of servitization as another way of staying ahead of the competition. Whether a manufacturer is offering intermediate services such as a helpdesk, periodic maintenance, repair and overhaul; or advanced capability-based services such as "kilometres moved" offered by companies such as MAN Truck and Bus UK or Alstom’s Train-Life services, customer service will be a key component of the “service” provided.

Are British Factories an Endangered Species?

19/09/2016
Category: Manufacturing

With the rate of change accelerating fast the outlook for large chunks of UK manufacturing is far from rosy. The basic business model for large numbers of factories up and down the country can’t be sustainable in the long term.

Brexit — Change and the Need for Agility

30/06/2016
Category: Manufacturing

As the dust settles after the referendum in the UK last week, companies are facing the challenge of sifting through the uncertainty and concerns surrounding the impact of the result that the UK will leave the European Union (EU).  "Brexit" is now a reality and the global markets have already felt the impact of the vote. Many businesses are wondering how this decision will alter the way they conduct business with partners, suppliers and customers at home and abroad.

The Power and Increasing Scope of MES

23/11/2015
Category: Manufacturing

Manufacturers in today’s accelerating global markets must master the management of change.

Six Key Drivers Shaping the Manufacturing Supply Chain

20/11/2015
Category: ERP Manufacturing

A recent study by Simon Ellis of IDC Manufacturing Insights takes an in-depth look at the future of the manufacturing supply chain.

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