Worldwide Software Support
Our customers depend not only on our software, but also on our experience in supporting those solutions around the world. Epicor stands behind all of its products with a world-class support organisation, capable of serving our global customer base.
Epicor Support is a worldwide operation with over 350 people in 14 support centres located around the world. We provide our customers the best possible technical and application support available today through personnel who are experts in our applications, technology, and industry; utilising advanced support tools and technology.
Online Customer Support
Epicor customers also have access to our online customer support centre, EPICweb. EPICweb provides 24x7 access to information, resources, and services. Here, you will find many resources, including customer account information, our online Knowledge Base, product documentation and downloads, online forums and communities, and other helpful information.