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End User Training

In order for our software to deliver on its value, end users must develop the skills and knowledge on how to use it effectively. End user adoption is critical to a successful software implementation and its ongoing use - this is only possible with effective education and training. Epicor offers customers an extensive selection of ERP training courses, educational materials, and user resources.

We make it possible for your organisation to develop a truly effective training programme. The wide array of resources enables our customers to choose the options that best meet their needs while tailoring programmes to their individual user preferences.

ERP Training Services

  • On-Site & Remote Classroom Training
  • eLearning Resources
  • Learning Management System
  • User Conferences
  • Technical & End User Reference Guides

Custom Training Services

Knowledge Mentor provides the ability to easily create and publish custom training. Through its “show me, try me, test me” approach, Knowledge Mentor provides a unique and interactive approach to learning. The method improves knowledge retention as learning is more effective when performed in the context of actual work. Further, content developed for training can be re-used in job aids, reference guides, product documentation, and context sensitive help. Key features include:

  • Easily create user training specific to your processes
  • Link content to the actual application screens
  • Track user progress and performance through training
  • Identify knowledge levels of individuals, groups or departments


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