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Customer Success Stories



Corporate Success Stories

Sector:

CustomerSuccess Story
Dunn Lumber
Dunn Lumber upgraded from Advantage to Epicor BisTrack to be able to maintain its traditional competitive advantage in the market place—superior customer service.
Industrias Estra S.A.
“The quality of the system, real-time information management, performance metrics, ease of use, and the continuous improvement opportunities since using the system, are just some of the reasons why I would recommend Mattec."
Athletica Sport Systems
Within the first 16 months of implementing Epicor, Athletica calculated a $225,000 return on investment (ROI).
Manufacturas Estampadas S.A. (Manesa)
“Epicor ERP was the best choice mainly because they fulfilled the company expectations, in addition to being affordably priced”
Revere Electric Supply Co.
Epicor help introduce a solution for inbound order processing that will better serve customers who do not have the resources to implement EDI.
SoyuzBaltComplect Co. Ltd.
Epicor iScala provides an intuitive, convenient interface which is easy to understand and use by any employee, regardless <br>of their position within the company.
Energizer Thailand Ltd
Energizer Thailand Ltd. was established in 1996 to distribute a broad category of household and personal care products. With the Epicor solution, Energizer improved productivity and overall management of resources.
GF AgieCharmilles (Asia)
With Epicor, GF AgieCharmilles streamlined their operations and improved sales planning and customer service.
Sino Corporation
Sino’s IT manager likes the Service Oriented Architecture (SOA) that Epicor is built on as it provides the flexibility, reliability, and scalability that fit Sino’s requirements now and into the future.
Regency Lighting
Implementing Epicor Tax Connect has considerably simplified sales tax compliance at Regency Lighting. “On the whole, it has been working well,” states Martel. “Now we don’t have to maintain the paperwork, tax rate percentages, dates of applicability, reporting and filing for every jurisdiction into which we sell.”
Vaagen Brothers Lumber
“LumberTrack v10 builds upon a strong history and proven platform, and provides a new level of customizability almost unheard of in the industry. You can customize the screen displays just for you—just for your login.”
International Beams (Poutrelles Internationales)
“I would refer LumberTrack to any lumber mills in Quebec. Many of them are our suppliers, and I would like to see them on LumberTrack”
Rexel Inc.
“Epicor’s depth of electrical industry experience is what we needed in an ERP solution. Our singular focus on the customer requires a scalable, off-the-shelf system without customizations, to support our plans for growth and enforce standard operating procedures companywide.”
Driftwood Garden Center
Driftwood Garden Center recently added Epicor Eagle Inventory Planner and Epicor Eagle Performance Manager, giving them more clarity through data, dashboards and scorecards to make the best business decisions.
Western Bearing
Epicor Eagle software enables Western Bearing to more efficiently manage an ever-growing range of products while adding value-added services commonly offered by much larger competitors.
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Regional Success Stories

CustomerSuccess Story
Rembrand Timber
Rembrand Timber is Scotland’s largest independent timber merchant and has BisTrack working throughout its entire 17 branch group.
Rutland Plastics
Epicor helps Plastics Manufacturer improve customer experience and grow the business
Permastore
Permastore decided that it was time to upgrade to the Epicor next generation ERP solution, Epicor ERP, as its use of Vantage had reached a point where they felt no more could be achieved from the system in its current form.
Allied Mobile
Epicor ERP is the backbone of Allied Mobile’s business. The solution facilitates operations from start to finish with full financials, SCM, sales order management, storefront, customer portals, the Epicor integration platform, POS, and business intelligence.
Gala Coffee and Tea
The Epicor Tropos enterprise resource planning (ERP) system has facilitated a major business transformation for Gala Coffee and Tea, current owner of the Lyons coffee brand.
Bells of Lazonby
Epicor Tropos brings a powerful enterprise resource planning (ERP) solution to Bells of Lazonby, a leading UK independent bread and cake maker.
Turtle Wax Ltd.
A trawl of the market for ERP systems saw Turtle Wax shortlist five vendors, and after evaluating those vendors’ systems against specific needs, selected Epicor Tropos.
Par-Pak Ltd.
Par-Pak has been utilizing the CMS software in North America since the original go-live in 1994, and more recently implemented the full Epicor CMS system in their UK operations.
Maxiim
Maxiim operates a flexible distribution model geared to maximising opportunities for both retailers and manufacturers throughout the product lifecycle.
Knowledge Web Consultancy
Epicor has a Business Inspired customer-centric approach in that it works to help companies to identify pain areas and then remedy them through its technology offering.
New Era Solutions
Epicor ERP has helped New Era Solutions clients take their business to new levels of efficiency and profitability.
Martin-Baker
Epicor Sourcing helps Martin-Baker better manage and ultimately reduce the cost of its work materials.
Peterson Packaging
The online portal allows Peterson Packaging’s customers to place orders, manage inventory and access order status and history from any Internet-enabled computer, at any time.
Kettle Produce Ltd.
Management will be equipped with accurate and fast information to ensure high quality customer service.
Fox’s Confectionery
While the original objective was to simply replace the previous ERP system functionality, the use of the new system has brought about improvements.
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