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With continued downward pressure on margins in the distribution and manufacturing sectors, many companies focus on improved customer service as a way of retaining customers as well as increasing revenue.
Are you maximizing the effectiveness of your field service management operations? After all, taking full advantage of the product and customer life cycles has never been more important in today’s global economy where many businesses miss out on revenue opportunities—unable to keep up with the demand for service or identify and meet the needs of their most valued customers. Service management software solutions help you coordinate all your service center processes to secure the best usage of resource and material, at the right time, for the lowest possible cost, with the greatest return, all leading to improved customer satisfaction.
Whether you do field service or run an in-house service center, improved field service management software will help you control your contractual obligations, service level agreements and outstanding warranties and benefit your organization in many ways.
Service Management Software
ERP in the Cloud. On your terms.
Epicor offers true Software as a Service, providing companies of all sizes our feature-rich ERP solution on a simple monthly subscription basis. Our cloud offering is functionally identical to our on-premises deployment option, providing you the opportunity to embrace the cloud on your own terms, and to adapt your deployment model as your business or technical needs change. Epicor provides ERP in the cloud without the drawbacks, allowing you to embrace the cloud on your own terms, while increasing agility, simplifying administration and reducing costs.
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Epicor solutions are designed around the unique operational needs of each industry and are available in the cloud or on premises. Customers can better manage complexity and focus on core growth activities.
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