The retail industry is changing more than ever before (Source: Business Insider, 2013).
I read these types of predictions with both interest and amusement. Yes, things are rapidly evolving and we need to adapt to changing technologies and consumer preferences, but the doomsday tenor should be taken with a grain of reason. With that said - this deck makes some good points and it is interesting to hear how the business world is changing and what is most important to remain engaged with your customers.
For more information, visit: https://intelligence.businessinsider.com/welcome
Posted by Matt Mullen, head of product management, Epicor Retail Distribution Group