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  • Retail Software Services and Support

    Providing solutions and services for retailers is our business. With decades of experience, Epicor Retail has the expertise to understand your needs, the technology to meet them, and the best practices to maximize the value of your technology investment. With our comprehensive services and support, we’re here to help solve your business challenges, and be your go-to business partner, and help you get to best in class. .

    By providing deep industry specific services and support, Epicor client services enables you to concentrate on your core business operations, increase sales, and enhance your customers’ experience. Our dedicated, skilled, and experienced retail teams help you maximize the value of your retail business software investment.

    Retail Professional Services

    The Epicor Retail Professional Services group provides the right expertise—right now and in the right way—so you can focus on your business, while we facilitate each aspect of your project. Our service professionals have years of experience in the management, deployment, and support of systems. Our consulting services include Project Management, Solutions Implementation, Technical Services, Business Analysis, and Learning Solutions. Utilizing the industry’s best practices and structured methodologies, our teams will guide you all the way from your initial assessment, to definition, design, development, testing, delivery, and through support phases of your projects.

    Managed Services and Epicor Hardware Maintenance

    Reserve your resources to grow your business and let us tailor your simple to complex service needs utilizing our dedicated expert teams, providing you convenience and cost-efficiency. Epicor Hardware Maintenance implementation, hardware and software deployment, and more. We also offer full or managed application hosting environments, high performance system installation, patch management, anti-virus protection services, polling and data transfer monitoring, a variety of database monitoring services, as well as disaster recovery.

    Epicor Hardware Maintenance

    Epicor also offers its clients various Epicor Hardware Maintenance opportunities to maximize your technology investment and reduce your total cost of ownership. We can provide you with on-site service advance/exchange and warranty management customized and adaptable to meet and support all of your hardware maintenance needs. Epicor helps to ensure the reliability and stability of the hardware both in your stores and within your corporate office, at a competitive cost.

    Have questions about our Retail Client Services? Please call us at +1-800-992-9160, or ask an epicor expert.

     

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