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Each day, thousands of consumers entrust their vehicles to independent repair shops and service chains with the understanding that all required maintenance and repairs will be completed by 5:00 p.m. the same day.
This “5 o’clock promise”—the unique ability to offer same-day diagnosis, parts procurement and repair for any of hundreds of potential mechanical issues—is the hallmark of the automotive aftermarket.
Service dealers and chains continually explore new ways to accelerate the repair experience and, in doing so, maximize their productivity and profitability. Epicor® is playing an important role in this process.
Thanks to industry-leading Epicor parts, service intervals, labor estimating, and other automotive data products, vehicle service professionals can begin the repair process virtually the minute the customer walks in the door.
In addition, many shop management systems enable service writers to quickly look up, price and order virtually any replacement part through Epicor eCatalog data.
Have questions about our Automotive Service Market? Please call us at 888-463-4700 or send us an e-mail.
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