Snow's Home and Garden | Customer Success
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Snow's Home and Garden

Company Facts

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  • Location: Orleans, Massachusetts
  • Industry: Lawn and Garden
  • Number of Stores: 1
  • Number of Employees: 102


"One of the biggest competitive advantages we have with Epicor Eagle for Windows is our ability to react quicker than big box stores. We are constantly armed with the information we need to make fast decisions."

Sid Snow, President and CEO| Snow's Home and Garden



This 117 year old family business relies on Epicor Eagle for Microsoft® Windows® to run its operations. Sales associates are empowered by having information at their fingertips to better meet customer needs and increase customer satisfaction. Inventory reports help department managers and buyers manage seasonal inventory and quickly react to market demands. Offline point of sake allows transactions to run under any circumstances. The president of Snow's Home and Garden believes Eagle gives them a competitive edge by helping them react quicker than big box stores to changing market needs.

Eagle Takes the Guesswork Out of Inventory Management 

Inventory management is a major challenge due to the seasonal nature of the business. Snow's Home and Garden makes extensive use of Viewers and Business Advisor™ to help control inventory levels. By using Suggested Order Reports together with custom views, buyers know exactly how much and when to order. 

"Perhaps the biggest advantage we have with Eagle is the ability to control 27,000 SKUs. I've taught each of our buyers how to create their own views showing up-to-the-minute sales, historical sales, inventory on-hand, and suggested order quantities for every SKU and supplier," states Sid Snow, President and CEO, Snow's Home and Garden. "Views are so powerful and flexible, we tailor them to give us exactly the information we need and nothing more. We don't waste time sifting through mountains of data. We've even set up automatic alerts to warn us when stock is low."

Working Hand-In-Hand with Outside Physical Inventory Firm 

For the past seven years, Snow's Home and Garden has used an outside firm to perform its annual physical inventory. Their speed and accuracy combined with Eagle variance reports provides a very accurate count. The day after the physical inventory, a variance report is printed, the store is closed, and employees use the Physical Inventory Posting (PIP) function to cross-check large variances. Before finalizing the inventory count, errors are found and corrected in the system. At the end of the process, Snow's Home and Garden has complete confidence in its inventory levels. 

About Epicor 

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise, and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com. 



Success Highlights:

Solution

  • Epicor Eagle

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