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Hilmar Lumber

Company Facts

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  • Location: Hilmar, California
  • Industry: Lumber
  • Number of Employees: 46
  • Number of Stores: 1
  • Web site: www.hilmarlumber.com



"The modern, intuitive interface is a better, more modern user experience. Epicor® Eagle N Series is more intuitive making it faster to use."

Kevin Tollenson, Assistant Store Manager and IT Administrator | Hilmar Lumber


Built in 1951, Hilmar Lumber sits on a 10 acre yard with a 12,000 sq. ft. store offering a vast selection of construction materials, hardware, rentals, plumbing, and other items. Their customers like to say, “If Hilmar Lumber doesn’t have it, means you probably don’t need it.” A long-term Epicor customer, Hilmar Lumber currently uses Epicor Eagle®. Earlier this year, they upgraded to the Epicor Eagle N Series for the improved navigation and new simplified workflows.

Eagle N Series has been designed to add value to every aspect of your business. “The new label printing feature, which allows us to just print a label or create a label batch, is a simple improvement that saves us three steps,” said Tolleson. “Multiply that across all of the workflow improvements, like real-time access to view promotional item sales rather than printing reports or the online Chat support– all together, across the entire business, it is a significant time savings.”

“The modern, intuitive interface is a better, more modern user experience,” said Tolleson. “Eagle N Series is more intuitive making it faster to use. It was a small adjustment at first, as we became familiar with the new appearance, but now having used it for a while, we prefer it over the former Eagle system.”

As the IT administrator, it’s Tolleson’s job to implement Epicor software upgrades. “Our relationship with Epicor made the transition seamless. In a nutshell, I’d describe our relationship as terrific. We are very, very happy with Eagle and the Epicor team,” said Tolleson.

About Epicor

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com.



Success Highlights:

Challenges

  • Improving workflow efficiencies throughout the business
  • Easily and quickly training employees
  • Easily accessing information without printing reports

Solution

  • Epicor Eagle N Series

Benefits

  • New workflows simplify and speed up business critical tasks
  • Easier to use interface
  • Instant access to online help

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