Ensival Moret in China implements Epicor ERP to streamline business processes and support growth
• Location: Shanghai, China
• Industry: Metal fabrication and machinery equipment
• Number of Locations: 2 (Shanghai, Dafeng in Jiangsu Province)
• Web site: www.ensival-moret.cn
"Epicor solutions has completely met our needs in an ERP system. Ultimately, we chose Epicor because of its vast experience in the manufacturing industry, high degree of scalability, outstanding customization and other unique advantages. We believe that Epicor ERP is the ideal solution that can help us to expand our business."
Alain Seyeux, Managing Director | Ensival Moret China
With over one hundred years' of experience in designing and manufacturing industrial pumps, Ensival Moret China (Moret) is a world-famous supplier whose know-how is internationally recognized. Renowned for its reliable technical solutions and high quality products, Moret supplies a wide range of industrial pumps to meet all industrial requirements; even the most specific ones with difficult pumping conditions.
With worldwide presence in the chemical, petrochemical, fertilizer, food, steelworks, and wastewater processing industries, Moret has long been recognized as a quality supplier, providing metallurgic high performance pumping solutions where special equipment is required.
Currently, Moret offers 80% of its products to the Chinese market. To meet the increase in demand by customers in Asia and China, Moret has built a production plant in Dafeng City in the Jiangsu province to provide clients with steel products and improve customer service.
Moret entered the Chinese market in 1996. With 18 years' of growth, the company has seen extraordinary success in China. As the business grew, it was no longer enough just to rely on purchasing to meet the needs for high quality raw materials and high-precision spare parts. Thus, the company established a new production plant in Dafeng, Jiangsu. With the addition of more complicated production processes in the new production plant, the existing legacy enterprise resource planning (ERP) system was not able to adapt to various production modes and services development.
When selecting a new ERP solution, Moret compared various products from numerous local and overseas ERP vendors. They defined their key criteria for their ERP selection:
- First, because they are a manufacturing company, the ERP solution needed to offer a high level of adaptability, to support business changes and growth.
- Second, the solution had to have rich functionality to be better able to track project capabilities, reply and respond in a timely manner to changes, and provide a better customer experience.
- Third, because the manufacturing business is highly specialized, the ERP vendor had to have vast industry experience. Scalability, functionality, and industry experience have proven to be critical factors in determining the right ERP solution for Moret.
In May 2014, Moret decided to implement the newly-released Epicor next generation ERP system-Epicor ERP version 10. During the implementation process, the team encountered some challenges with the integration and updating process. Epicor immediately dispatched its support team of experts from its China Technical Center (CTC) in Guangzhou to help Moret tackle the issues and implement Epicor ERP 10 successfully. During the implementation process, the Epicor support team worked closely with Moret to help them achieve their goals of upgrading the production process and business operations.
"Compared with ERP systems by larger overseas and local ERP vendors, Epicor ERP 10 is more suitable for Moret as it is specifically for mid-sized companies," said Alain Seyeux, Managing Director, for Ensival Moret China. "Furthermore, what impressed us about Epicor ERP is the low total cost of ownership, and quick implementation cycle."
Moret uses a system of both make-to-order and make-to-stock production modes, as well as spare parts production and assembly in a single unit operation. At the final production process, Moret is in make-to-order mode. In spite of the complicated processes, Epicor ERP was able to overcome the challenges successfully through its flexible customization and high functionality that has met the different needs of both the make-to-order and make-to-stock production mode.
Since Epicor ERP officially went live in September 2014, it has demonstrated its unique advantages. The Epicor ERP software was easily integrated with the entire production process of the Dafeng production plant, such as the management of pricing and orders. The system allows Moret to effectively track orders, logistics, and products. With data reporting, Epicor ERP allows users to directly check product status and generate reports that supports better decision making and improved customer experience. These advantages, along with many others, have enabled Moret to improve its overall business efficiency.
Seyeux explained, "Epicor has completely met our needs for an ERP system. Ultimately, we chose Epicor because of their vast experience in the manufacturing industry, its high degree of scalability, outstanding customization, and other unique advantages. We believe that Epicor ERP is the ideal solution that can help us to expand our business."
He concluded, "IT systems should be considered a company's most important investment. An outstanding IT system is critical for a company's business growth. IT systems directly affect a company's business decisions, product quality, and employee efficiency. Future business growth in China will be heavily reliant on Epicor ERP and their support provided to us. Moving forward, Epicor ERP will be adopted for the rest of our company. Furthermore, Moret will be considering Epicor as our global supplier to integrate the IT systems of the worldwide Moret group onto a single platform."
Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com.