Energizer Thailand Ltd. | Customer Success
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Energizer Thailand Ltd.

Company Facts

  • Location: United States
  • Industry: Household and Personal Care Products
  • Number of Employees: 50


"The Thai market with its different pricing policies on raw material and supplies made things very difficult and complicated for the system configuration. However, we did not face this with Epicor iScala as the solution aided us in enhancing our sales performance." 
Ms. Kongked Hadpinkajornjaru, Senior System Analyst | Energizer Thailand Ltd.

 


Energizer is one of the world's leading and most enduring dry cell batteries and flash lights brands. The pink Energizer bunny® is a consumer icon today, while the muscle-bound anthropomorphic AA battery continues to reaffirm the long-lasting durability of its batteries.

Energizer Holdings, Inc., (Energizer Holdings) offers solutions in portable power, lighting, wet shave and personal grooming and has 23 manufacturing facilities in 14 countries on 5 continents. It markets and sells products in 165 countries. Energizer Thailand Ltd (Energizer Thailand) is the Thai subsidiary of Energizer Holdings. The company had been operating on a legacy system for the past 12 years. That system was complicated and required many technical experts to support it. As a result, the company was unable to lower the system's Total Cost of Ownership (TCO) for many years.

In the past, the technical experts constantly faced difficulty in creating new reports within the system. The task to create new reports required extensive customisation to create the new fields within the warehouse system. The process to add new data to the warehouse management system was complicated and extensive that required many man hours to complete. 

The greatest challenge was the lack of automation and integration throughout the system, hence, consolidated reports cannot be generated as data could not be integrated across business processes and manual data-entry is required. 

The Solution 

Energizer Holdings, in its effort to align all its global businesses, paved way for the switch to the Epicor iScala. Built on the collaborative business Microsoft.NET and Web services-based framework, Epicor iScala is an integrated business solution which empowers its users to achieve operational excellence at lower costs. 

Energizer Holdings implemented Epicor iScala which financials, sales, assets, manufacturing, warehouse, logistics and customer relationship management modules, and integrated with third party applications across its offices, warehouses and production plants globally. A total of 12 user licenses are being bought and utilized in Energizer Thailand.

Epicor iScala was instrumental in helping Energizer Thailand to achieve its overall operational excellence by reducing its cost while improving usability and process efficiencies. With Epicor iScala, Energizer Thailand now experiences faster and more efficient sales cycles through improved distribution capabilities, quick purchase planning and reporting all the while ensuring that production processes could be managed in-house as well as externally. The solution provided Energizer Thailand with the tools needed to plan and execute the company's business processes with decreased transaction costs and a wealth of management information. 

Benefits 

Epicor iScala not only fully integrates the company's sales, purchases and general ledgers; it also proves worthwhile in managing the overall fixed assets of the company. The ledgers are the key components in providing real-time transaction management, ensuring all the data are recorded and sorted efficiently in the prime accounting ledgers.  

The integrated ledger infrastructure that Epicor iScala provides successfully captures, monitors and reconciles the company's multidimensional financial transactions, enabling Energizer Thailand to fulfill its global reporting needs anytime and anywhere. Energizer Thailand is able to deliver their products to market faster, and save costs on the whole. Epicor iScala consolidated and automated the company's Stock Control, Bill of Materials, Purchasing needs as well as its Sales Orders to ensure that products are manufactured and stored Just-in-Time (JIT) to avoid wastage and kept the safety stock level at minimum.

In the area of business insights, Epicor iScala provides Energizer Thailand with real-time and easy to understand information. Information can be easily extracted, stored, and analysed for its users to help them work more efficiently and make better decisions. Epicor iScala also enables management by exception whereby alerts can be pushed to respective users when an exception occurs.

As a result of the deployment, Energizer Thailand is able to reduce its overall operational costs, improve turnaround times and get access to current supply and demand information to help the company make better business decisions with high level of confidence. In its business totality, Energizer Thailand has seen a marked improvement in their business operations since the deployment of
Epicor iScala. With the business analytics reporting, the management team not only can analyze market information in real-time, but is also able to manage all accounting transactions and financial updates and statements. This has facilitated worldwide consolidation and integration. This move has been truly invaluable to Energizer Thailand and its group as the reporting and business analytics generated by Epicor iScala has proved crucial in making important business decisions. In fact, the sales analysis and flexible management  output are the key success factors in maintaining its market leadership in Thailand.

The contents of this document are for informational purposes only and are subject to change without notice. Epicor Software Corporation makes no guarantee, representations or warranties with regard to the enclosed information and specifically disclaims, to the full extent of the law, any applicable implied warranties, such as fitness for a particular purpose, merchantability, satisfactory quality or reasonable skill and care. This document and its contents, including the viewpoints, dates and functional content expressed herein are believed to be accurate as of its date of publication, June 2014.

Today, Energizer Thailand sees a positive return on investment (ROI). The company has reduced its operating procedures, increase speed in information sourcing by more than 15 percent. The users also find the user interface user friendly and able to import and export data between Epicor iScala and Microsoft Office applications seamlessly, thus improving their operational efficiency and productivity.

As globalization kicks in, companies need to increasingly think about their businesses from a global perspective. Epicor iScala has enabled Energizer Thailand to meet the challenges of globalization head-on, thus gaining an edge over its competitors to ensure their market share in the household and personal care market for many years.

Epicor Solution Implemented :

  • iScala Enterprise Server
  • Epicor iScala 2.2
  • Financials Asset Management
  • Customer Relationship Management
  • Material Management
  • Warehouse Management
  • Supply Chain Tools
  • Requisition Management Manufacturing
  • Manufacturing Value Pack
  • iScala Project Integration to Microsoft Project
  • iScala Enterprise Performance Management and BI
  • Epicor Service Connect Platform and integrated solutions
  • Epicor Portal and content packs

 

About Epicor

Epicor Software Corporation is a global leader delivering business  software solutions to the manufacturing, distribution, retail, and  service industries. With more than 40 years of experience, Epicor  has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and  improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com. 



Success Highlights:

Challenges

  • Energizer Thailand Ltd. was established in 1996 to distribute a broad category of household and personal care products. In face of the ever-changing business and regulatory environment in Thailand, the office needed a flexible, extensible and scalable system, mainly for reporting purpose. The office also needed a system that offers the shortest payback and at low Total Cost of Ownership (TCO).

Solution

  • Energizer Thailand Ltd. implemented Epicor iScala which includes financials, sales, assets, manufacturing, warehouse, logistics and customer relationship management modules, and integrated with third party applications.

Benefits

  • Real-time visibility of inventory status
  • Improved productivity, efficiency and effectiveness by automating invoicing and reporting
  • Overall effective and efficient management of resources
  • Able to handle different pricing structures and complex discounts rules
  • Availability of audit trail for all transactions.

 

 

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