Industry-Specific Functionality Will Help Industrial Manufacturer Increase Efficiency, Enhance Customer Experience and Grow the Business
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced F&S Engraving, Inc. has chosen the award-winning enterprise resource planning (ERP) solution, Epicor ERP, deployed in the cloud to improve data transparency and analytics capabilities, cut costs, and streamline operations.
Headquartered in Mount Prospect, Illinois, F&S Engraving manufactures cookie, cracker, and snack food dies for the food and beverage industry as well as industrial steel stamps and marking dies for the tool and die industry. Prior to partnering with Epicor, F&S Engraving relied on a homegrown system that failed to meet the needs of both business segments.
“We considered competing products, but it felt as if they had to be customized from their original purposes to fit our operations. The fact that Epicor ERP is built for manufacturers appealed to us,” said James C. Fromm, president, F&S Engraving, Inc. “We believe Epicor ERP will help us track our inventory, schedule more efficiently, and unearth our most profitable jobs because that’s what it was designed to do. The additional features were icing on the cake.”
Finding the Sweet Spot
F&S Engraving’s homegrown system was unable to link the two distinct needs of operations of its two divisions. For example, the tool and die business has a different average scheduling job time than the bakery business, creating a need for the company to keep an even closer track of its jobs and create more realistic forecasting models to help ensure customer satisfaction.
“We pride ourselves on the quality of our work and the relationships we build with our customers,” Fromm continued. “Epicor ERP will allow us to continue offering an exceptional customer experience, while the cloud deployment will ensure we can focus on service and profitability.”
The company has a growing number of customers and by leveraging the customer relationship management (CRM) capabilities of Epicor ERP, F&S will also be able to grow its business through CRM strategies.
“Finding the right price for each job can be elusive for the most seasoned manufacturers,” said Craig Downing, senior director, product marketing for Epicor Software. “Because it’s deployed in the cloud, Epicor ERP will provide F&S the unified business data it needs across their entire enterprise to make sure it can concentrate on profitable jobs and not its servers.”
To learn more about how F&S Engraving leverages Epicor Cloud ERP in its supply chain, please stop by the Epicor booth, C16046, at FABTECH 2016 in Las Vegas from November 16-18.
About Epicor ERP
Ideal to support make-to-order, configure-to-order, and configure-to-stock manufacturing and guided by the needs of today’s users, Epicor ERP is a global enterprise resource planning solution that delivers the choice, flexibility and agility to drive growth and opportunity throughout your business without the complexity of legacy platforms. A single, end-to-end software solution for business, Epicor ERP offers a modular approach with robust capabilities focused on reducing costs, streamlining processes, and improving customer responsiveness across the enterprise -- all top priorities toward achieving continued growth and profitability. Visit the Epicor ERP solution hub to learn more.
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.
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Epicor, the Epicor logo, and Epicor ERP are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
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Epicor Software Corporation
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