Manufacturing and Distribution Expertise Cited as Key Factor in Selection of Epicor Cloud ERP as Company Moves from Post-Frame Supplier to Complete End-user Manufacturer and Distributor
The company selected Epicor ERP based on its purpose-built manufacturing and distribution-specific functionality and ability to provide greater insight into product quality, order and delivery status, including customer relationship management (CRM) and product configuration, as well as point-of-sale, and e-commerce as the company looks to expand its sales channel to online ordering as part of its overall growth strategy.
Burrow's will deploy Epicor ERP in the cloud. The software-as-a-service cloud model takes the onus off of internal IT resources to manage the software and related technology infrastructure, and also offers additional benefits of expedited deployment, ease of upgrades, a lower total cost of ownership and improved cash flow via a subscription model.
Founded in 1984 and based in Fort Gibson, Oklahoma, Burrow's Post-Frame Supply brings a pole barn builder's knowledge of construction, design, and materials to post-frame supply. Over the past several years, Burrow' Post-Frame Supply has have evolved from being a successful post-frame builder to becoming the leading post-frame construction materials supplier in the region.
Faced with the recession and downturn in the housing market a few years back, the company re-evaluated its supplier-only business model to expand to incorporate the entire manufacturing process to gain more control of its competitive position and better serve the customer. The move has paid off handsomely for Burrow's -- the company has doubled its employee base in just three years. As part of its overall growth strategy, the company plans to expand its operations to Iowa, Nebraska, and Missouri.
“Any time you are involved in an industry which includes building supplies, you want to have a long-term strategy of owning the process from manufacturing to distribution, lest you fall behind the competition,” said Mark Stover, chief growth officer, Burrow's Post Frame Supply. “Epicor Cloud ERP provides the technology we need to streamline both our manufacturing and distribution operations. This will enable us to drive efficiencies, better understand our costs, and improve customer responsiveness, so we can continue to grow our business.”
In addition to the manufacturing and distribution process functionality, Burrow's sees the move to Epicor ERP as beneficial in helping empower both its employees and customers. As the company brings on millennial workers who may not have the same level of barn building knowledge and experience as their predecessors, the ERP system will play a crucial role in institutionalizing this knowledge to support productive and resourceful customer interactions.
As well, Burrow's will leverage Epicor Commerce Connect solution to enrich its customer experience via a new comprehensive digital touchpoint for enhanced visibility and management of the entire order life cycle. Product information, tiered pricing, customers and inventory levels will all be displayed directly from Burrow's production ERP database. Orders can be submitted and processed immediately, allowing the customer to use their terms or credit card for purchase. Epicor Commerce Connect will also integrate with Burrow's order fulfillment process, making it available to customers online.
The company will also leverage the renowned financial management capabilities of Epicor ERP. Previously, financial statements could only be produced using a single template; with Epicor ERP, Burrow's is able to automate and customize its financial statements using real-time data.
Burrow's is relying on the extensive expertise Epicor has in the manufacturing and distribution industries. “We look to the Epicor team's knowledge of industry best practices to help us optimize our processes and identify any potential gaps along the way,” said Wendy Qualls, vice president of finance, Burrow's Post Frame Supply.
“With our rich experience in the manufacturing and distribution industries, Epicor understands the role technology plays in providing the real-time decision making foundation to support their current initiatives, and pave the way for future growth,” said Malcolm Fox, vice president, product marketing, Epicor Software. “The leadership at Burrow's Post-Frame Supply has a strategic vision for taking the company to the next level and is embracing Epicor ERP as a key component to help drive the business forward. We look forward to continuing to equip them to succeed.”
About Epicor ERP
Ideal to support make-to-order, configure-to-order, and configure-to-stock manufacturing and guided by the needs of today's users, Epicor ERP is a global enterprise resource planning solution that delivers the choice, flexibility and agility to drive growth and opportunity throughout your business without the complexity of legacy platforms. A single, end-to-end software solution for business, Epicor ERP is available in the cloud or on-premises. Epicor ERP offers a modular approach with robust capabilities focused on reducing costs, streamlining processes, and improving customer responsiveness across the enterprise -- all top priorities toward achieving continued growth and profitability. Visit the Epicor ERP solution hub
to learn more.
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers' unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth. For more information, connect with Epicor
or visit www.epicor.com
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