- Location: UAE, Egypt
- Industry: Manufacturing
- Number of Locations: 2
- Web site: www.knightsbridgechemicals.com
"Epicor ERP has become an integral part of our business. It makes customer satisfaction simple and facilitates global expansion with strategic decision-making based on firm data."
Erik Link, CEO | Knightsbridge Chemicals
Knightsbridge Chemicals is a global company known for its innovative products and services engineered for a variety of industries. Founded in 1997, it continues to be a leader in chemical manufacture, oil and gas, renewable energy, beef genetics, and real estate. The Knightsbridge Chemicals' international operations are made up of multiple production sites and sales companies with regional and local employees. This facilitates the speedy adaptation of the company's highly specialized product offering to suit local customers and market conditions.
Knightsbridge Chemicals puts the needs of its local customer at the very centre of its business activities. The company's products and systems, backed by comprehensive service packages, are carefully tailored to local market needs and more specifically, to their customers.
Integrated ERP System Perfectly Suited to Manufacturing
To facilitate Knightsbridge Chemicals' global expansion strategy, it became clear that a solid integrated ERP system was essential to manage day-to-day activities, assist tactical decision-making and consolidate company efforts. This was further compounded by the diversity of customer requirements and a challenging market place.
Industry Specific ERP Solution
Knightsbridge Chemicals' old ERP system only had a finance module, and as the company expanded operations globally, it became clear it was unable to meet the organization's demands. Without the help of a proven ERP system that can adapt to the requirements of a leading international manufacturer, Knightsbridge would not be able to implement its growth strategy.
"After considering three of the world's leading business software solutions providers it quickly became clear that Epicor ERP was the best choice for our business. Epicor offers an industry specific ERP solution with vast capabilities at an excellent price when compared to the big players," says Eric Link, CEO for Knightsbridge Chemicals.
"Key focus areas included supporting strategic decision-making and managing global operations. These are major considerations because they directly influence profitability. The solution also had to be flexible and support the complexity of the manufacture of specialty chemicals," adds Link.
Epicor ERP offers the 'best fit' for Knightsbridge Chemicals' need for a solid ERP system with flexibility specifically suited to manufacturing. It is also very user-friendly and the low total cost of ownership makes it the best choice at the best price.
"We found that not only does Epicor offer the exact functionality we require, it's also flexible and can grow with our business. This, coupled with the fact that it is the most cost-effective option when compared to leading ERP systems, made it the obvious choice," says Link.
With 30 users, Epicor ERP is used by all departments of Knightsbridge Chemicals. Some of the key areas include managing production job cards, inventory receipts and issues, receivables and payables, order management, and perhaps one of the most important uses is for business intelligence.
This is achieved using the following modules:
- Order management
- Production management
- Material management
- Financial management (except payroll)
"Having up-to-the-minute business intelligence data readily available means that management is able to make strategic decisions using the right information that is current and absolutely correct," adds Link.
"Epicor ERP has become an integral part of our business. It makes customer satisfaction simple and facilitates global expansion with strategic decision-making based on firm data," says Link.
Knightsbridge Chemicals takes pride in its customer-centric approach to business. Epicor ERP has made it possible to implement a bold global expansion strategy that drastically influences its production capacity and productivity while keeping customer requirements and fulfilment at the heart of their business.
"Since the implementation of Epicor ERP, the main benefit we see is end-user satisfaction, which is essential to our business. After all, our customers are the driving force behind what we do," concludes Link.
Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise, and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com.