Customer relationship management (CRM) strategies are as important to business today as they have ever been. We have designed our CRM solutions to help you stay ahead of the curve.
Customer Relationship Management
Your business will successfully meet the challenges that the market brings, helping you manage your entire customer life cycle, from prospect to cash to care effectively. Our CRM solution will help your company to improve operational efficiency and accelerate growth – both internally and externally.
Epicor CRM provides a 360 degree view of the entire customer, supplier, or partner relationship, regardless of their position in the customer life cycle. Epicor CRM solutions broaden the scope of customer information to everyone within the organisation and to stakeholders beyond, through contextual delivery of essential customer data to information workers, wherever it is needed.
- Reach new customers while retaining existing customer communities
- Enhance internal efficiencies
- Drive new product introduction
- Automate marketing activities
- Improve execution of customer service
With award-winning integrated applications, covering marketing automation (MA), sales force automation (SFA), case management, and customer and partner self-service, Epicor CRM provides the functionality you need to ensure an all around world-class customer experience.