The Customer and Partner Portal, EPICweb, provides excellent tools for all customers and partners, with additional resources for customers’ current on maintenance. Visit this support and resource center for detailed documentation, access to education, online chat for most product lines, immediate updates on products and services, and a clear and consistent approach to finding and selecting the information you need.
Support and Forums
Quickly find the latest information on your current Epicor® product. The support area includes our patch management system, expanded knowledge base search facility, the ability to personalize your EPICweb experience, live chat, manage change requests, and on-line forums for most product brands.
In addition, subscribe and EPICAlerts and use EPICweb to find out about upcoming customer events, access on-demand webcasts, view the latest product release announcements and visit the upgrade and migrations center. Take advantage of the resource library to help you keep your business up-to-date, find ways to improve the processes within your organization, and leverage new technology and feature advancements.
Updated content is refreshed to EPICweb on a daily basis, providing you with near real-time resources to help you get the most from your investment in Epicor solutions.