• FAQ

    Conference FAQ

    What is the Epicor Lumber and Building Materials (LBM) User Conference?

    It’s the official customer conference for Epicor LBM customers. It brings together Epicor customers, partners, and industry experts for a two-day learning and networking experience that focuses on Epicor LBM platforms, LBM best practices, solutions, and future plans. With educational sessions and extensive hands-on labs, the conference offers the opportunity to learn, connect with peers, and understand your industry best practices.

    When and where is the conference being held?

    The LBM User Conference will be held at the Rosen Shingle Creek Resort in Orlando, Florida. Full-day and half-day Boot Camps will be held November 14, and the two-day LBM User Conference will be November 15–16, 2017.

    Who should attend the LBM User Conference?

    Users of Epicor LBM solutions who want to take better advantage of their software’s functionality. The conference has something for everyone—from IT-focused professionals, to business executives.

    Are there any sponsorships or exhibit spaces available?

    Yes, sponsors are included in the conference every year.

    Please download the full Sponsorship Prospectus here.

    Please visit the sponsor registration page here.

    How do I register?

    Registration is now open.

    Register Now

    How can I pay?

    You can pay by credit card at the time of online registration.

    Will continuing education credits be available?

    Continuing education credits are available based on individual state approval. Please consult your state board prior to attending the conference. Epicor will provide you with a letter as proof of your attendance and the hours of education available during the conference. To request this letter, please e-mail Sherri Levasseur at slevasseur@epicor.com.

    Can I transfer my registration to someone else in my company in the event I cannot attend?

    Yes. Substitutions can be made in writing to Epicor LBM registration at shismith@epicor.com with the names of both the original and substitute registrant.

    What if I need to cancel?

    All cancellations for the LBM User Conference must be submitted in writing to Shirley Smith at shismith@epicor.com.

    Cancellations received on or before October 20, 2017 will receive a 100% refund. If you have questions please call 951-760-6025.

    Are meals provided during the conference?

    All conference attendees with badges will have access to continental breakfast and lunch.

    What is the dress code for the Conference?

    The attire is business casual. The meeting space can be cold, so please bring a jacket or a sweater for your comfort.

    How do I book my hotel at the Epicor rate?

    The room rate is $229 per night, plus 12.5% state and local taxes. An additional person in the room is $20 more per night. Reservations can be confirmed online (link below) or by phone at 866-996-6338. Please ask for the Epicor LBM conference rate.

    Book online here

    Rosen Shingle Creek Resort
    9939 Universal Blvd.
    Orlando, FL 32819


  • Details


    Rosen Shingle Creek Resort
    Orlando, Florida
    Tuesday, November 14—Boot Camps and Advisory Councils
    Wednesday and Thursday, November 15–16—LBM User Conference

    Register Now

    Conference Package 2017

    Conference Fee Includes:

    • Admission to General and Product Breakout Sessions
    • Hands-On Support Room
    • Solutions Pavilion
    • Conference proceedings and giveaways
    • Two continental breakfasts, two lunches, and all morning and afternoon break refreshments
    • Wednesday evening Reception

    2-Day Conference Pricing Overview

    Wednesday and Thursday, November 15–16, 2017

    $495.00 Early Bird Registration Fee—Ends September 15, 2017

    $595.00 General Registration Fee—September 16–October 27, 2017

    $645.00 Late Registration Fee—Begins October 28, 2017

    Boot Camps Pricing Overview

    Tuesday, November 14, 2017

    $495.00 Full Day

    $250.00 Half Day

    Please note that attendance is limited to current Epicor customers, authorized partners, and invited guests only. See the Epicor LBM User Conference Cancellation Policy.