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  • Customer Relationship Management

  • Customer relationship management (CRM) strategies are as important to business today as they have ever been. We've designed our CRM solutions to help you stay ahead of the curve and successfully meet the challenges that the market brings helping you manage your entire customer lifecycle, from prospect to cash to care effectively, improve operational efficiency and accelerate growth both internally and externally.

    Epicor CRM provides a 360 degree view of the entire customer, supplier or partner relationship regardless of position in the customer lifecycle. Epicor CRM solutions broaden the scope of customer information to everyone within the organization and to stakeholders beyond, through contextual delivery of essential customer data to information workers, wherever it's needed.

    Providing Solutions to Meet Your Business Goals

    • Reach new customers while retaining existing customer communities
    • Enhance internal efficiencies
    • Drive new product introduction
    • Automate marketing activities
    • Improve execution of customer service

    With award-winning integrated applications, covering marketing automation (MA), sales force automation (SFA), case management, and customer and partner self-service, Epicor CRM provides the functionality you need to ensure an all around world-class customer experience.

  • Epicor Software推動業務增長。我們為製造、分銷、零售和服務業的客戶提供靈活及特別針對各類行業需求而設計的軟件。累積了超過 40 年經驗,Epicor對客戶獨特業務流程和操作要求有深入的了解,並將這些經驗融會我們提供的每一個雲端,主機托管或辦公室預置版方案。基於我們對客戶業務的了解,Epicor的解決方案可應付業務的複雜性,並能同時帶動公司增長。有效的方案可協助企業節省時間精力,提高效率並提升盈利能力。

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