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  • Epicor Clientele

  • Epicor® Clientele is a complete customer relationship management (CRM) solution for managing customer-centric processes and CRM initiatives. With modules for support, sales, marketing and self-service, Epicor Clientele provides a single source for managing customer interactions, enabling a smooth transition from sales to support, and resulting in more satisfied customers

    Clientele

    Epicor Clientele provides integrated sales and customer support functionality that helps organizations acquire, retain and grow profitable, long-term customer relationships, and is a multi-award-winning Microsoft .NET and Web services-based CRM solution, with over 20 years of features and functionality behind it.

    Comprehensive, Award-Winning CRM Solution

    • Understand marketing effectiveness with campaign management tools
    • Comprehensive e-mail marketing solution to manage communications with customers, prospects and partners
    • Manage the entire life cycle of a sales opportunity with Clientele Sales Force Automation (SFA)
    • Provide world-class customer support with comprehensive customer support capabilities
    • Deliver timely, accurate, complete and clear information to your customers with case management functionality
    • Proactively resolve customer issues with Clientele's AnswerBook feature and self-service portal
    • Determine support's contributions to the bottom line resulting in greater profitability and predictability
    • Provide a productive user experience with Clientele's 'smart client'
    • Easy to personalize and customize
    • Designed for the Web - architected using the Microsoft .NET Framework and Visual Studio®
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  • Epicor Software推動業務增長。我們為製造、分銷、零售和服務業的客戶提供靈活及特別針對各類行業需求而設計的軟件。累積了超過 40 年經驗,Epicor對客戶獨特業務流程和操作要求有深入的了解,並將這些經驗融會我們提供的每一個雲端,主機托管或辦公室預置版方案。基於我們對客戶業務的了解,Epicor的解決方案可應付業務的複雜性,並能同時帶動公司增長。有效的方案可協助企業節省時間精力,提高效率並提升盈利能力。

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