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The latest release of Kinetic delivers new products and features that enable you to work smarter, not harder. As automation and Artificial Intelligence continue to revolutionize the way the “Make, Move, Sell” industries operate, Epicor is committed to providing solutions that harness the power of these technologies while keeping humans at the forefront. And as always, many of the features we’ve built came straight from the feedback you’ve given us in Epicor Ideas over the last 6 months.
Let’s take a look at the highlights of this release:
Epicor is excited to introduce Epicor Field Service Management, an end-to-end cloud field service software solution. Optimized for service organizations that use mobile field resources, Epicor FSM allows companies to engage with their customers and their customers’ equipment while automating and streamlining the service process. Plus, the robust integration with Kinetic allows customers to combine all the benefits of their current ERP with the field service capabilities of this new offering.
Results:
*Only available in the U.S. and Canada as of Release 2024.1. Over the coming months, FSM will be made available to other select regions. Please contact your Epicor customer account manager for more details.
NOTE: An additional subscription or license is required for this solution. For these details and to inquire about deployment for users, contact your customer account manager.
Join the Industry 4.0 movement with Epicor Connected Process Control - a powerful no-code/low-code process control system with embedded digital visual aids that can connect to almost any device with communication capability. By delivering a combination of process control and guided digital operating instructions, Epicor Connected Process Control helps users produce a consistent quality product and improve operational efficiency by tracking each individual task along the way.
Results:
Learn More About Epicor Connected Process Control
*Only available in the U.S. and Canada as of Release 2024.1. Over the coming months, CPC will be made available to other select regions. Please contact your Epicor customer account manager for more details.
With Microsoft Azure OpenAI ChatGPT integrated into the Epicor Learning Help & Support panel, you can now use the power of AI to quickly and easily find what you’re looking for in the learning center. Designed as an “ask and respond” chat experience, the Knowledge Assistant will provide precise, practical answers to your product questions, including linking to the source material it’s drawing from.
Results:
Based on your feedback, we are delivering the third wave of optimized Browser UX top-used screens in this release. These enhancements allow you to do your job faster and easier with screens that have an improved data entry flow, fewer clicks to navigate, and less scrolling.
Other notable features for Core Kinetic coming directly from Epicor Ideas include:
Our portfolio of Modules offers additional capabilities that enhance the Kinetic experience. Here are some highlights from Modules’ 2024.1 releases:
Epicor CPQ 2024.1 enhancements include:
Already a Kinetic user? The Epicor Services and Support teams are ready to help you upgrade today. Contact your Customer Account Manager to get started.
Whether you’re a new or existing customer, our new Customer Success hub serves as your comprehensive resource center for all things Epicor. Need to access EpicCare? Want to explore Epicor Learning? Or perhaps you have an enhancement idea for Epicor? Look no further — the Customer Success Hub is your one-stop-shop for all these resources, and more.