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Customer Success Story
R "Ray" Wang of Constellation Research addresses how mobility is essential to modern business.
Carr Sales Company
“We’ve used Eclipse software to explore sales growth opportunities with prime customers, identify product line additions that resonated extremely well with clients based on prior purchases, and just generally improve operations through technical and operational efficiencies.”
Bruce Cudmore, purchasing and IT manager, Carr Sales Company
Moffatt & Powell RONA
“We added another branch, and we didn’t add any head office support. BisTrack software helps us work so efficiently that we simply absorbed that work.”
D’Arcy Quinn, Vice President | Moffatt & Powell RONA
"As we grow, we know we’ll never have to worry about support. Eclipse has given us the confidence to transition any opportunity smoothly. They’ve been a great, reliable partner for 20 years and solidly entrenched in everything we do.
Bob Munch, Chief Executive Officer | Munch's Supply
National Standard Parts Associates
“Epicor is at the heart of what we do. Everything runs through it. As a result, we see information sooner, make timelier, cost-effective decisions, and develop processes that lower the time and expenses associated with each project.”
Angela Daly, Vice President of Finance | NSPA
Resource Building Materials
“The BisTrack system definitely helps us in our inventory management, and was especially helpful during the leaner years. We were able to reduce our inventory and went to a central purchasing model to help us keep our costs down, while still being able to give visibility and access to our branches.”
James Vreeke, Business Unit Leader | Resource Building Materials
Ryan Building Products (Ryan Seamless Gutter Systems)
"We’re all about service, service, service. We want to get a customer in, fulfill his order, and get him back out to his job. We went with BisTrack software because it is efficient and makes our jobs easier. It’s fantastic!”
Andy Reda, Sales Manager | Ryan Building Products
MH King Company
“Now, with Epicor Eagle software we also have better information available to determine markdowns and profit margins.”
Clinton Threlkeld, Information Systems Manager | King’s Variety Store
“In the first year of implementing Epicor solutions, better reporting helped us cut our inventory by 15 percent which improved our cash flow. We were able to free up approximately $100,000 in cash flow for our business.”
Frank Vella, Vice President | Zitomer Pharmacy
Star Building Materials
“Having better visibility has definitely helped us increase revenue and profitability.”
Ken Crockett, Vice President of the Calgary Division | Star Building Materials
Kinnucan’s Specialty Outfitter
“We wouldn't have been able to go from seven to thirteen stores in that timeframe without Epicor Eagle-it's really been an integral part of our business.”
Bobby Lake, President | Kinnucan's Specialty Outfitters
The Connected Retailer: Meeting Customers Where They Want to BeWill your next customer find you or find out about you on Twitter? Facebook? Snapchat? Your own website? At your store, can they pay simply by waving their smartphone over your card terminal?If you don’t have all the answers to these questions, you’re not alone—but you will need a plan to better connect to today’s consumers.
Reflecting on 2016: Marvel Manufacturing Award WinnerAs
we end the calendar year of 2016, we wanted to highlight our Wisconsin based customer,
Marvel Manufacturing. Founded
in 1904, the company introduced the first vertical tilt-frame band saw in 1917 and remains
the leader in the vertical tilt frame market.
Q&A: Magnum Shooting Center Targeting Compliance Success
Recently, Doug Smith, director of product marketing, retail and distribution, and Sam Kirkland, strategic relationship manager at Epicor Software, sat down with Greg Yowell, compliance manager at Magnum Shooting Center for a webinar focused on the new Epicor FFL Compliance Manager™ solution. The Colorado Springs-based business is taking advantage of the easy-to-use bound book management tool that’s seamlessly integrated with the Epicor Eagle N Series retail management system.
The Key to Great InstructionsSeason’s Greetings All. Last weekend being the last before Christmas I am sure it was busy for all with last minute shopping and holiday nights out. Personally, I had my son’s nursery school Christmas event to attend with my family – watching young children meet Santa Claus filled everyone with festive cheer and took our minds off the freezing weather!
Solving the Problem of Data, Debate, and DecisionsHave you ever wished you had access to better data to back up your arguments in the boardroom? It seems sensible that any executive would want to have all the up-to-date information available before proposing an idea, debating an issue, or making a decision. On the flip side, not knowing all the facts may lead to unproductive disagreements among colleagues, decisions based on gut-feeling vs. actionable information, and unpredictable—even negative—business outcomes.
Epicor EVP Welcomes Attendees at LBM User ConferenceOn November 17-18, 2016, we hosted the Epicor LBM (Lumber and Building Materials) User Conference at the Hilton in Anaheim, CA. The event was attended by hundreds of LBM professionals to dive into technologies and techniques, gain hands-on education, and network with other industry professionals. Attendees were also able to share ideas with other Epicor customers and hear what lies ahead in 2017.
We Have the Data…Now What?Technology advances in manufacturing have made data accessible in a way that it has never been before. Information can be collected in real time in points throughout the manufacturing process. The issue now is what to do with all of that data—how can you take this information that has been collected and turn it into actionable insights?
Changing the Conversation: How Healthy Conflict Drives Business GrowthPeople often see conflict as a negative and naturally want to avoid it. This is as true in executive boardrooms as anywhere else in life. However, a survey conducted by MORAR on behalf of Epicor reveals that conflict amongst decision-makers in growing businesses is normal, and can be quite effective in driving innovation and growth.
Don’t ‘Miss Out’ on Your Latest ERP TechnologyA lot of changes can happen in businesses, from expanding locations to increasing product lines or minimizing workflow processes. Do you have fear of missing out with your enterprise resource planning (ERP) solution?
Disconnect in the C-Suite: Aligning Executives’ Goals for Successful GrowthIn business, growth affects all members of an organisation, from the customer to the supplier and from the CEO to the trainee. Growth can bring with it new pressures, new workloads, new markets and new objectives. It’s no wonder perhaps that there are differing opinions on growth.
Automotive Aftermarket Suppliers Report Significant Gains in Data Timeliness Through Epicor ‘Net Adds’ Capability
to Compress Data Validation and Publishing Schedule; Most New-Parts Data Now
Published Within Five Days of Receipt
Epicor FFL Compliance Manager Named Gold Winner in Best in Biz Awards 2016Firearms Compliance Solution ‘Makes the Mark’ as Most Innovative Tool for SMB
Epicor Secure Data Backup Receives 2016 Backup and Disaster Recovery Award from Cloud Computing MagazineCloud-Based Backup and Disaster Recovery Solution Honored for Streamlining and Improving Critical Business Processes
Epicor Acquires Leading Enterprise Content Management Software Provider docSTAR and Expands Cloud-Based Solutions Portfolio
Epicor Cloud-First Strategy with Enterprise Content Management and Automated
Accounts Payable Solutions Available in the Cloud
TS Plastics Chooses Epicor ERP to Revitalise Business Processes and Support Future Growth
Leading Plastics Manufacturer Set to Improve
Collaboration and Streamline Operations as they Continue to Expand Globally
Direct Supply, Inc. Takes a Step Forward Towards Growth with Epicor Prophet 21
Distributor Opts for a Modern ERP Offering to Support New Business
Ganado Feed & More Selects Epicor Eagle N Series to Modernize Multi-Store Retail Operations
Premium Farm and Agriculture Supply Retailer Updates Technology
Platform to Transform Point of Sale and Inventory Management Processes
Zitomer Pharmacy Gains Strong Financial Improvements with Epicor Eagle N Series
Upscale Retail Pharmacy Frees
Up $100,000 in Cash Flow and Enhances Business Operations with Epicor
Epicor BisTrack Expands SaaS Footprint with Avalara Sales Tax Automation Certification
Version of LBM Software Now Offers Users Access to Cloud-Based Sales Tax
Gustave A. Larson Company Selects Epicor Prophet 21 as Platform to Transform Its Business for Growth
ERP Upgrade to
Enhance Customer Experience and Keep the Company Ahead of Its Competition
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