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Customer Success Story
R. "Ray" Wang of Constellation Research addresses how mobility is essential to modern business.
Portland Transmission Warehouse
“It’s hard to put a dollar amount on the value that Eagle has provided us, but I know for a fact that we’re more efficient and we save money. We’re able to get more for our products than we probably would otherwise, because we’re able to manage pricing controls, stay on top of supplier pricing, and respond to it quicker. There are just a myriad of ways it’s helped us.”
Ross Bradshaw, President | Portland Transmission Warehouse
“ Our goals for the Epicor solutions are abundant, but we are focused on improving efficiency, profits, inventory control, and customer loyalty. We are just at the tip of the iceberg, but are beginning to uncover the benefits.”
Andy Eckhoff, General Manager | Bountiful Acres
Cohn & Gregory
“Prophet 21 has done a fantastic job of constantly providing our employees with timely access to information exactly when needed. It’s also given us the capacity to operate like a much larger organization and differentiate ourselves from the competition through the accuracies afforded through this technology. We have a very aggressive growth plan and Prophet 21 is fundamental to achieving those goals.”
A Few Cool Hardware Stores
“To date, we’ve been able to free up $200,000 in cash flow, and significantly altered our inventory management processes. On top of that, we’ve seen our revenue grow by 5.2 percent.”
Marc Friedman, Owner | A Few Cool Hardware Stores
Ellis Home and Garden
“We can clearly see that since implementing Epicor solutions our margins have improved significantly. We’ve increased our year-to-date gross profit by 2.2 percent. In addition, our inventory value has been reduced by about 15 percent.”
Derek Ellis, CEO | Ellis Home and Garden
“Epicor is ideal for small to medium size manufacturing companies like us with mixed mode manufacturing and small IT support staffs. Epicor has been so responsive. They have been there throughout the process to help. It’s nice working with a customer-centric group like Epicor.”
“Epicor provided a much faster, simpler and streamlined way to share information and best practices among all our plants. The silos that existed between our companies have been removed. The duplication of information listed under variable headings is gone. Definitions and calculations are the same. For the first time, we have the ability to act on extremely reliable information integrated from all the different companies.”
John Bailey, chief executive officer | UFP Technologies
Five Star Plumbing & Fire Supplies
“From inventory to customer service, just about everything has improved as a result of the Eclipse solution. We now have access to better, more informed decisions across the company; we rely less on printed reports; and we have better access to the information from virtually anywhere within the company.”
Alamo Ace Hardware and Garden CenterMoving from ECi RockSolid POS® to Epicor Eagle N Series software improves business management
"Security, reliability, functionality, and cost were our prime concerns. Epicor met all these criteria."
Caleb Wolf, IT and Plant Manager, Metal-Tech Partners
Global Growth Tracker Survey Reveals 10 Characteristics That Enable Manufacturing Companies: Part TwoEpicor recently published its 2016 global growth tracker survey, and the results point to the top characteristics that differentiate manufacturing organizations poised for sustainable growth. Epicor calls these companies “manufacturing grow getters,” and defines them as organizations and people who understand what it takes to get set for growth in today’s dynamic business environment. "They know what growth looks like for their business and have the vision and drive to act on it," says the study.
Top ERP Vendors Battle Head-to-HeadLarry Blitz, editor of Technology Evaluation Centers (TEC) Vendor Showdowns, recently conducted a match-up between top vendors in the small business software category. The three vendors battled head-to-head included Epicor ERP, Infor SyteLine and NetSuite were compared across 10 main modules comprising of over 2,500 features and functions.
Part Three of The Global Growth Tracker Survey ResultsEpicor recently published its 2016 global growth tracker survey, and the results point to the top characteristics that differentiate manufacturing organizations poised for sustainable growth. Epicor calls these companies "manufacturing grow getters," and defines them as organizations and people who understand what it takes to get set for growth in today’s dynamic business environment. "They know what growth looks like for their business and have the vision and drive to act on it," says the study.
Mid-West Metal Products Facilitates ERP Operations CompanywideFor nearly 100 years, Mid-West Metal Products has been a premium producer of wire-formed, sheet metal fabricated, and tubular metal products for customers ranging from leading global corporations to small emerging enterprises. With four locations in Muncie, Indiana, including three manufacturing facilities, as well as production operations in Dalian, China, the company specializes in the custom design and manufacturing of items like enclosures, bag stands, pet crates, shelving, and displays from concept to finished product. This is performed in both a "job shop" atmosphere as well as a wholesaler/distribution environment dedicated to quality, timeliness, and competitive pricing.
Set Your Course for Growth: Insights 2017Our largest global customer conference is just a couple months away with nearly 4,000 users worldwide. Insights 2017 brings together Epicor customers, partners and industry experts for a three-day learning and networking experience focused on Epicor products, solutions and future plans. This year the conference will be held May 22-25, 2017, at the Gaylord Opryland Resort and Convention Center in Nashville.
Going Mobile to DisappearBeing a showroom salesperson is a demanding job. In addition to intimately knowing the products on the showroom floor and in the warehouse, you are expected to remember where the product is, if it has special pricing, what products substitute for it and what companion products to sell with it. On top of that, you are typically on your feet for most of the day traveling well-worn paths around the showroom floor. Today’s digital distributors are utilizing digital tools like smartphones and tablets to address these challenges and grow in-store sales.
Labor Shortages for LBM: How to Leverage ERP Technology for EfficiencyAs the housing market continues its steady climb back to normal, pro builders are facing increasing challenges with labor—many trades who left the industry during the downturn didn't return, and the booming market is fueling demand more each day.
Global Growth Tracker Survey Reveals 10 Characteristics That Enable Manufacturing Companies to Grow: Part OneA 2016 global growth tracker survey published results of the top characteristics that differentiate manufacturing organizations poised for sustainable growth. We call these companies "manufacturing grow getters," and defines them as organizations and people who understand what it takes to get set for growth in today’s dynamic business environment. "They know what growth looks like for their business and have the vision and drive to act on it," says the study.
Johnstone Supply Partners with Epicor Eclipse to Help Distributors Grow BusinessJohnstone Supply is the top HVAC/R wholesale cooperative in the country and a recognized national leader in the HVAC/R distribution industry. Over the years, Epicor and Johnstone Supply have worked together to create Epicor Eclipse features, functionality, and services designed exclusively for Johnstone’s member-owner distributors, such as automatic updates of product, pricing, and costing data, inventory sharing and visibility, automatic updates of purchase orders with advance shipment notification, dedicated Johnstone implementation processes and training resources, and Johnstone data conversion specialists and system setup experts.
How to Free Your DataBusiness Intelligence (BI) applications while not new have certainly become more accessible to the small to mid-sized business. The features are just as powerful as the applications which cost tens of thousands of dollars but provide an implementation and user experience which is modern, mobile and cloud-based.
Pro X Home Center Prepares for Accelerated Growth with Epicor Retail Solutions
Retailer Will Be Supported by Epicor Point of Sale, Workforce Management, and eCommerce Offerings
Havelock AHI Relies on Epicor ERP to Improve Visibility and Streamline Operations
Choice Based on Industry Specific Expertise, Ease of Implementation,
Customized Dashboards, Granular Reporting, and Scalability
Sportsman’s Guide Launches Epicor FFL Compliance Manager
Goods Retailer Implements New Cloud-Based Firearms Compliance Tool to Stay on
Par with Federal Firearms Laws
Epicor Announces Channel Partner Program Enhancements Focused on Growth and Expansion in the AmericasPartner First Focus in Canada and Latin America Builds Momentum with Streamlined Enablement Program to Promote Business Growth
Scott Equipment Enhances Online Shopping Experience with Epicor Commerce Connect for Epicor Prophet 21North Carolina Distributor Selects Modern E-Commerce Platform to Differentiate from Competitors
Newest North American Version of Epicor BisTrack Released
Pricing Analytics, Cloud, and Mobile Functionality to its Popular LBM Business
Management Software in North America
Epicor Launches Training on Demand Solution for Epicor BisTrack Users in North America
On Demand Training Tool Now Available to Help North American LBM Businesses
Improve Processes and Drive Outstanding Customer Service
Epicor Announces Epicor Data Analytics for Prophet 21 to Bring Increased Business Insights to Wholesale Distributors
Cloud-based Offering is a Modern Data
Analytics Solution to Strengthen Business Impact and Increase the Value of Data
Available from Prophet 21
Besser Ace Hardware Launches Epicor Eagle N Series to Rejuvenate Operations in Downtown Location
Hardware Retailer Invests in the Future with Epicor Technology to Improve
QuadPackaging Leverages Epicor AVP to Drive Innovative Business Model to Help Support Private Label Supply Chain
Scheduling Visibility Enables Quad to Combine Print Runs to Achieve Cost
Savings and Efficiencies via a Single Software Platform for Long-Term Growth
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