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  • Conference FAQ

    What is Epicor Retail Insights?
    Epicor Retail Insights is the official global user conference for Epicor, QuantiSense, and ShopVisible customers. Held in conjunction with our Epicor Insights conference for other Epicor customers, it brings together retailers, partners, and industry experts for a four-day learning and networking experience focused on top themes, retailer successes, Epicor Retail, QuantiSense, and ShopVisible solutions, and future plans.

    With dozens of interactive and educational sessions, keynotes, and more, the conference offers the opportunity to learn, connect with retail peers, and understand your industry best practices.

    When and where is Insights held?
    Retail Insights 2015, our 22nd annual global user conference, will be held on May 18-21 at the Gaylord Opryland in Nashville, Tennessee.

    Register for Insights 2014!

    Who should attend Insights?
    Users of Epicor Retail, QuantiSense, and ShopVisible solutions who want to network, learn, share experiences, extend functionality, and protect their investment in Epicor Retail, QuantiSense, and ShopVisible solutions. The conference has something for everyone—from IT-focused professionals to business executives.

    Are you accepting speaker applications?
    Yes! Information and best practices shared by users is extremely valuable content that we endeavor to maximize every year. You will be entitled to a significant discount if your abstract is selected.

    Are there any sponsorships or exhibit spaces available?
    Yes, sponsors are featured at Retail Insights every year. Sponsorship opportunities are available to all Epicor Retail Partners. To get more information on becoming a sponsor of the event, please e-mail  alliances@epicor.com .

    How do I register?
    Registration information for Insights 2015 is featured  here. You can choose to pay by company check, wire transfer, or credit card.

    What does it cost?
    There are three levels of all-inclusive pricing, depending on how early you register:

    Early-Bird: $1,245 (ends March 6, 2015)

    Regular Registration: $1,445 (March 7–April 30, 2015)

    Late Registration: $1,545 (May 1–18, 2015)


  • Can I transfer my registration to someone else in my company in the event I cannot attend?
    Yes. Substitutions can be made in writing to Insights registration at insights@epicor.com with the names of both the original and substitute registrant and/or guest.

    What if I need to cancel?
    There is a $150 fee for cancellations made prior to May 1, 2015. After this date, the full conference amount is non-refundable. All cancellations must be made in writing and addressed to "Epicor Insights 2015—CANCELLATION" and faxed to 949-341-4994 or sent by e-mail to  insights@epicor.com .

    How do I get a copy of my registration invoice?
    A link to your invoice will be sent to you in your registration confirmation e-mail. Please click on that link to print out the invoice to send in with your company check for payment. If you need an additional copy, you can access your invoice through your registration record or e-mail  insights@epicor.com .

    How can I pay?
    Acceptable methods of payments are check, credit card, or wire transfer.

    Are meals provided during the conference?
    All conference attendees and paid guests with badges will have access to meals.

    What is the dress code for the Conference?
    The attire for Insights is business casual. The meeting space may be cool, so please bring a jacket or a sweater for your comfort.

    How do I book my hotel at the Epicor rate?
    Epicor has blocked rooms at the Gaylord Opryland for the Insights 2015 Customer User Conference.

    Use this link to make a hotel reservation for Insights 2015. If you are calling to reserve a room, please use this group code: Epicor Insights. If you are booking online from the regular Gaylord website, please use this corporate booking code: EP1. The rate per night is $175.

    Note the room block may sell out, so make reservations early to secure the discounted rates.

    Can I bring a guest/spouse to Insights?
    A guest pass is available for $350. The guest pass includes entrance to all meal functions and evening events, including dinner on Wednesday night. It does not allow you entrance into the conference sessions or labs. You can register your guest when you register for Insights or on-site at the conference.


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