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  • 2017 Epicor Customer Excellence Awards
    Eligibility and Guidelines

    The Epicor Customer Excellence Awards honor organizations that have successfully deployed Epicor solutions to achieve excellence in business efficiency, customer experience, and overall performance.

    Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, the United Kingdom, Middle East, India and Africa, with regional program winners automatically considered as finalists in the global categories for overall “Customer of the Year.” The global winners will be announced after all the regional awards programs have concluded.


    Eligibility

    • Entries are limited to customers using Epicor software solutions (channel/alliance partners are not eligible)
    • Must be current on Epicor maintenance
    • Winners selected for Americas, MEAI, UK and APAC programs will automatically be submitted for consideration in the global categories for overall ‘Customer of the Year’

    Guidelines

    • Customers select program and category in which they are submitting an entry
    • Award entries should include quantitative measures (e.g., cost savings, revenue/profit gains, higher inventory turns, improved employee productivity, improved sales per employee number, ROI), as well as qualitative measures (customer service improvements, strategic/competitive advantage, etc.) to demonstrate the business benefits and impact of the technology on the customer’s business
    • By submitting entries, award winners agree to participate in news releases, video and case study interviews, and other marketing materials promoting the award program results
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