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Introducing the 2016 Epicor Customer Excellence Awards

2/2/2016

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Did Epicor software solutions exceed your business requirements? Did you solve unique challenges using Epicor software that enhanced your customer experience? If your answer is "Yes," then read further!

We are pleased to announce that the nominations for the 2016 Epicor Customer Excellence Awards are now open. The Customer Excellence Awards are meant to highlight the transformational efforts of your business using the software to enhance customer experience and business efficiency. 

The million-dollar question is "Am I eligible?" or "How can I be eligible?"

• Companies using Epicor software solutions (channel/alliance partners are not eligible)

• Must have implemented the Epicor solution within the last 24 months 

• Must be current on Epicor maintenance

• Winners selected for Americas, MEAI, UK and APAC programs will automatically be submitted for consideration in the global categories for overall  ’Customer of the Year’

 

Your next burning question probably is "Ok, I am eligible, but what are the criteria?"   

• Complexity of the project –What business areas were impacted by the scope of the project?

• Objectives – Why was this initiative started?  What were the deliverables?  How was success defined?

• Results- What was achieved?  How did this compare to the original KPIs?

 

Now, let's go to the guidelines 

• Customers select the program and category in which they are submitting an entry

• Award entries should include quantitative measures (e.g., cost savings, revenue/profit gains, higher inventory turns, improved employee productivity, improved sales per employee number, ROI), as well as qualitative measures (customer service improvements, strategic/competitive advantage, etc.) to demonstrate the business benefits and impact of the technology on the customer’s business

• By submitting entries, award winners agree to participate in news releases, video and case study interviews, and other marketing materials promoting the award program results. Your success is our success!

 

This is a once-a-year prestigious award in the industry. So start working on it now by submitting your nomination: www.epicor.com/ExcellenceAwards.

We can’t wait to hear from you. Good luck! 

Posted by Epicor Social Media Team

 

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