Get Your Loss Prevention On (Demand)!
Every retail operation must take measures to counteract inventory
walking out the front door. Shoplifting, shrink and fraud aren’t new,
but thieves are constantly hatching ever more sophisticated methods of
lifting merchandise and cheating the system.
A recent article provides a glimpse into the operations of organized
retail crime outfits and how retailers, such as Target are fighting
back. The article
talks about how thieves “snag popular, easy-to-move items — everything
from Enfamil baby formula to Gillette razors to Olay lotion, often by
the case. They work fast and efficiently, snatching a couple Dyson
vacuum cleaners and busting out the fire doors of stores into waiting
getaway cars.” The story also points out that the Internet now makes it
easier than ever to dispose of stolen merchandise.
While retailers need Loss Prevention services
– especially during tough economic times – they don’t often have the
budget for it. This is why Epicor Loss Prevention Services group makes
sense for retailers seeking to efficiently and cost effectively address
Loss Prevention goals and initiatives with limited staff and tight
budgets. Epicor’s dedicated Loss Prevention team has extensive
experience in improving operation security and protecting assets, and
driving down the cost of Loss Prevention functions across the store.
They help retailers analyze department needs, develop realistic budgets,
and then implement and maintain robust yet flexible processes that
leverage the proven advantages of systematic Loss Prevention.
When top-line revenues are tough grow, retailers can improve their
bottom line through Loss Prevention. The Epicor Loss Prevention Services
group offers a proven methodology that focuses on education and
awareness, positive reinforcement, activity monitoring, controls and
follow through. Service offerings include:
- 10-Point Inspections: Epicor analysts review existing
applications/processes and identify how to best leverage services to
formulate a winning plan to support retail Loss Prevention efforts.
- Strategic Consultation: Epicor
analysts instruct retailers on how to conduct efficient investigations,
use Loss Prevention tools more efficiently and in conjunction with other
Epicor applications such as Sales Audit and CRM, and implement new processes to ensure consistent investigative techniques throughout departments.
- Custom Report Development: Epicor analysts can create customized
scorecards and dashboards to provide key performance indicators (KPIs),
enabling Loss Prevention departments and executives to track overall
- Investigation and Recovery: Future options to augment Loss
Prevention Field Teams and lend expertly trained and qualified field
investigators to each case.
- Calibration: Essential to staying ahead in today’s dynamic retail
environment, Epicor conducts quarterly calibration to retain system
focus and integrity.
- Analyst on Call: This option provides customers with an assigned
on-call Epicor Loss Prevention expert familiar with their specific Loss
Prevention environment, providing in-house Loss Prevention teams with
access to expert advice whenever it’s needed.
For more information, visit our Loss Prevention Services page.
Posted by Sally McQueen, Senior Principle Consultant, Epicor