Enhance Your Business’ Edge during Insights Eagle 2015
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Enhance Your Business’ Competitive Edge during Insights Eagle 2015

1/28/2015

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Education is a necessary and ongoing process throughout the stages of owning a retail business management solution: implementation, stabilization, optimization, and growth. During Epicor Insights Eagle Customer Conference 2015, attendees will gain valuable experiences on how to better utilize the Epicor Eagle and Epicor Eagle for the Aftermarket retail business management solutions to gain insights into their business, employee development, and ultimately the bottom line.

Why should education matter to retailers? Simple—change is essential to success. Education is one vehicle for change, allowing employees a chance to learn new things, refresh a stale job, implement a new technology, enable teamwork between experienced workers and new hires, and open up a channel for retailers to communicate the company direction and goals to employees. A variety of sessions will be offered during the two-day conference such as: Improving the Customer Experience; Preventing Loss in the Back Office; and, The Connected Consumer – A Guide through Social Media.

Retailers gain the following by participating in educational opportunities:

  • Competitive advantage
  • Enriched customer service
  • Improved employee confidence
  • Better morale – clear direction, vibrant learning, strong improvements, rich rewards
  • Acceptance of leading edge technology

The conference will connect hundreds of retailers looking for opportunities to learn and network with their peers. “Without Insights, you really don’t have that kind of opportunity to go get that kind of training,” said Frank Shope, owner of Hart Ace Hardware. “It’s invaluable and I’m a huge fan of Insights.”

Watch this video to hear what other retailers had to say about participating in previous Insights conferences.

Investing in training and education is a must. A 2014 Huffington Post article indicates that companies investing $1,500 or more per employee per year on education and training average 24 percent higher profit margins than companies with lower yearly training investments.*  Additionally, the Association for Talent Development (ATD, formerly ASTD) states that technology continues to play a significant role in the delivery of training. As the world economy continues to grow, talent development will continue to have an important and valuable role in organizations.**

We hope you’ll join us—and your peers—in New Orleans, February 2-4, 2015, to drive your business forward! For more information about Insights Eagle and to register, visit www.epicor.com/insights/eagle/default.aspx .

Posted by Monica Green, manager, content management, retail distribution solutions for Epicor

*Source: Huffington Post. “Not Investing in Employee Training Is Risky Business” by Emad Rizkalla (June 2014)

**Source: ATD. “2014 State of the Industry Report: Spending on Employee Training Remains a Priority” by Laurie Miller (November 2014)

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