ERP – The Invisible Integrator
Today, ERP is all about inspiring decisions to help drive
the business forward and promote growth, but how is this currently working in
This was the main topic of discussion at our recent
customer event “Insights” in Frankfurt, Germany. In his keynote to over 80
attendees, Keith Deane, Executive Vice President and General Manager for Epicor
International, outlined why providing employees with easy access to the right
information at the right time, is the key to making smart decisions. However,
while in theory this may sound easy, reality shows a different picture.
According to a Redshift
survey, many employees get frustrated as it takes too long to access
the necessary information from their existing ERP systems. However, this
increasing demand for instant access to data, is putting pressure not only on
businesses to modernize ERP systems, but also to leverage cutting-edge
technologies such as cloud, social and mobile.
As Robert Sinfield, Product Marketing Director at Epicor
discussed at the event, technologies - from social to the Internet of Things
(IoT) to cloud and 3D printing – all are game changers, democratizing the
manufacturing ecosystem. Disruptive technologies like these enable processes to
become extremely flexible, alter the way people interact and drive pressure to
keep up-to-date with the fast-changing market trends. Factors such as
transparency and traceability become important: leaders need to be able to
track and monitor information and know what is happening within their
organisation at any given point of time.
In this environment, ERP systems and these new
technologies need to be part of the same solution where ERP becomes the central
tool for providing contextual information. However, at the same time, the
system itself becomes increasingly hidden behind its modern user interfaces for
social collaboration, mobile apps and dashboards.
At Epicor, we recognise that needs and technology are
changing and are constantly looking for ways to enhance our solutions and
ensure a fast and continuous optimization of innovative technologies. Our
development team works closely with customers, constantly tracking and
measuring against strict targets. One thing that came out of the German
Insights event was that to gain a competitive advantage, businesses need
seamless processes that work, supported by a comprehensive ERP system. As an
ERP provider it’s our job to ensure these systems remain up-to-date with the
changing business and external requirements.
Posted by Epicor Insights Team