Knowledge Mentor Information Kit | Epicor
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  • Epicor Knowledge Mentor Information Kit

    To guarantee the best possible ROI for your ERP system, you must ensure that employees are leveraging the solution to its fullest. That’s where Epicor Knowledge Mentor (EKM) comes in. EKM enables you to easily create, deploy, and manage custom training content and documentation unique to your Epicor solution. It simplifies the way you develop and deliver training materials, and provides a set of learning tools and resources needed to support your end users now and in the future.

    When users have access to the right learning tools at the right time and in the desired format, they become more productive and are more motivated to use the system as it was intended. Their increased ability to utilize the software leads to fewer potential mistakes, improved ownership of their work—and ultimately, helps improve the investment you made in your Epicor solution.

    7-Minute Overview

    Pressed for time? Just a few minutes are all it takes to discover the many benefits of Epicor Knowledge Mentor.

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    Epicor Knowledge Mentor Product Overview

    Implementing ERP is a business critical initiative. Learn how EKM helps properly train employees on exactly how to use ERP and thus improve ROI.

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    Aberdeen: The Value of ERP Training

    Learn why top-performing organizations emphasize ERP training along with benefits gained.

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    EKM provides an interactive approach to learning. The training content guides users through various outputs in how to use the system exactly as it will be configured in their own work environment. The outputs include:

    • Read: provides user with guides and job aids for reference
    • Show: demonstrates through simulations how to complete tasks in automated scenarios
    • Try: allows users to practice with various supports in a nonproduction environment
    • Test: measures users’ knowledge and provides feedback on performance

    In addition, the training content can be translated into over 40 different languages and is easy to access through HTML links that can be downloaded on desktops or mobile devices.

    Discover the benefits of Epicor Knowledge Mentor:

    Improves user adoption and knowledge retention rates
    Saves on development time and costs for custom education materials
    Develops standardized training content across the organization
    Adheres to the primary adult learning styles, which improves knowledge retention
    Can lessen help desk costs and user errors after the Epicor solution is implemented
    Serves as an on-going resource for new employees or those changing roles
    Improves return on the total Epicor solution investment
    And more

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