To guarantee the best possible ROI for your ERP system, you must ensure that employees are leveraging the solution to its fullest. That’s where Epicor Knowledge Mentor (EKM) comes in. EKM enables you to easily create, deploy, and manage custom training content and documentation unique to your Epicor solution. It simplifies the way you develop and deliver training materials, and provides a set of learning tools and resources needed to support your end users now and in the future.
When users have access to the right learning tools at the right time and in the desired format, they become more productive and are more motivated to use the system as it was intended. Their increased ability to utilize the software leads to fewer potential mistakes, improved ownership of their work—and ultimately, helps improve the investment you made in your Epicor solution.
Pressed for time? Just a few minutes are all it takes to discover the many benefits of Epicor Knowledge Mentor.
Implementing ERP is a business critical initiative. Learn how EKM helps properly train employees on exactly how to use ERP and thus improve ROI.
Learn why top-performing organizations emphasize ERP training along with benefits gained.
EKM provides an interactive approach to learning. The training content guides users through various outputs in how to use the system exactly as it will be configured in their own work environment. The outputs include:
In addition, the training content can be translated into over 40 different languages and is easy to access through HTML links that can be downloaded on desktops or mobile devices.
Improves user adoption and knowledge retention rates
Saves on development time and costs for custom education materials
Develops standardized training content across the organization
Adheres to the primary adult learning styles, which improves knowledge retention
Can lessen help desk costs and user errors after the Epicor solution is implemented
Serves as an on-going resource for new employees or those changing roles
Improves return on the total Epicor solution investment
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