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  • Eligibility and Guidelines


    • Entries are limited to customers using Epicor software solutions (channel/alliance partners are not eligible)
    • Must have implemented the Epicor solution within the last 24 months.
    • Must be current on Epicor maintenance
    • Winners selected for Americas, MEAI, UK and APAC programs will automatically be submitted for consideration in the global categories for overall ‘Customer of the Year’


    • Customers select program and category in which they are submitting an entry
    • Award entries should include quantitative measures (e.g., cost savings, revenue/profit gains, higher inventory turns, improved employee productivity, improved sales per employee number, ROI), as well as qualitative measures (customer service improvements, strategic/competitive advantage, etc.) to demonstrate the business benefits and impact of the technology on the customer’s business
    • By submitting entries, award winners agree to participate in news releases, video and case study interviews, and other marketing materials promoting the award program results