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Epicor® Support

Our customers depend not only on our software, but also on our experience in supporting those solutions around the world. Epicor stands behind all of its products with a world-class support organization, capable of serving our global customer base.

Epicor Support is a worldwide operation with over 350 people in 14 support centers located around the world. We provide our customers the best possible technical and application support available today through personnel who are experts in our applications, technology, and industry; utilizing advanced support tools and technology.

Epicor customers also have access to our online customer support center, EPICweb. EPICweb provides 24x7 access to information, resources and services including customer account information. our online Knowledge Base, product documentation and downloads, online forum’s and communities, and other helpful information.


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