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Customer Success Stories


CustomerSuccess Story
Epicor Hospitality and Entertainment - Case Study Booklet
The Epicor hospitality solutions provide a comprehensive suite of applications and tools to support company-wide departments.
Epicor Distribution - Customer Success Stories
Epicor distribution solutions are designed to provide complete visibility across a complex supply chain, provide faster access to information, accelerate the order–to–delivery cycle, improve customer service and drive profitability
Epicor for Non-Profits - Customer Success Stories
Epicor has helped many different kinds of non-profit organizations to be successful in today’s business environment by providing enterprise systems and implementation expertise designed to meet the needs of non-profit concerns
Epicor for Service Enterprises - Customer Success Stories
From financial and professional services organizations to advertising, entertainment and nonprofit organizations, Epicor service solutions provide a foundation to drive even greater success
Prince Industries
Prince Industries streamlines International communications with Epicor manufacturing solution
TEAM Industries
Epicor Vantage provided one system that handled everything, from purchasing and inventory control to financials and job planning
Joint Service International
Joint Service International streamlines IT help desk with Epicor ITSM
The Dutch Railway
The Dutch Railway gained a centralized, flexible help desk management solution with Epicor ITSM.
VMI Americas
VMI Americas has been able to hit within 1 to 2 percent of budget estimates on standard equipment with their cost database in Epicor Vantage
Synovis Interventional Solutions
Synovis achieved a virtually paperless office and increased efficiency with Epicor manufacturing solution
Ace Clearwater Enterprises
Ace Clearwater Enterprises gained real-time visibility into operations with Epicor Manufacturing.


Corporate Success Stories

Sector:

CustomerSuccess Story
National Marker Company
Epicor AutoOrder allows distributors to seamlessly convert orders that are currently e-mailed or faxed by customers into electronic orders that are processed automatically by Epicor Prophet 21, Eclipse or Prelude systems.
M.H. King Company
M.H. King heard great things about Epicor Eagle from other retailers, and determined that Eagle could handle everything they needed. Epicor provides end-to-end support, including inventory and order management and reporting, for a 27-store retail business.
Field Fastener Supply Co.
Epicor Prophet 21 helps a major Midwest fastener distribution company double its profit levels over five years.
Davis & Warshow
Epicor helps a New York-based plumbing and heating distributor improve the accuracy and tracking of outgoing shipments using Epicor Eclipse with Carton Packing functionality solution.
Process Technology Inc.
PTI initially went live with Epicor Prophet 21 enterprise resource planning (ERP) software in 2007, focusing first on the system´s manufacturer rep capabilities to track commissions for orders placed directly with the manufacturers—as opposed to PTI—as their agent.
Murdoch’s Ranch & Home Supply
Epicor Eagle has assisted Murdoch´s in growing to over 15 locations and 2 distribution centers. The Eagle system integrates data and processes across the entire company.
Nicholson-Hardie Nursery and Garden Center
Nicholson-Hardie selected Eagle and continues to upgrade and enhance its Eagle system to meet its ever escalating business demands.
Pike Nurseries
Pike Nurseries wanted a faster system with better data visibility and more precise inventory control. The Epicor Eagle system offered this and more.
McDonald Garden Center
McDonald Garden Center has relied on the Eagle system to improve gross margins and manage inventory.
Secure Data Backups
Epicor Secure Data Backup lets you more easily, and more fully, protect against these risks, while eliminating the hassles and potential points of failure in your backup and recovery strategy.
Snow’s Home and Garden
Snow´s Home and Garden makes extensive use of Viewers and Business Advisor to help control inventory levels.
Spahn & Rose
Spahn and Rose Lumber is a distribution company that depended on Epicor Falcon to run its operations efficiently. After five years of using the Epicor Falcon system, Spahn & Rose Lumber Co. was looking for new ways to optimize their system usage, so they brought in the Epicor Business Accelerator service.
DeeTag Ltd.
To improve the efficiency of its warehouse operations, DeeTag Ltd., a distributor of hydraulic and pneumatic equipment, parts, and supplies, turned to Epicor Prophet 21 and its Wireless Warehouse Management Solution.
J.H. Wright & Associates Inc.
Help an Alabama-based wholesale pumps distributor and service provider hone its Epicor solution knowledge.
C.C. Dickson Company
Epicor helps empower the largest HVAC/R wholesale supplier in the southeastern U.S. to configure business behavior within its ERP system rather than customizing code, and design specific, real-time views of system data.
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