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Cross-Channel Order Management Software

Your customer is ready to buy. Your sales associate is ready to help. You have the item, but it’s not in stock at your location. What do you do—spend hours calling other locations and risk losing the sale?

Finding the perfect balance with inventory levels is the ultimate challenge for retailers. Overstocked items can kill you with excessive markdowns, but even worse, out-of-stock items lead to lost sales, walkouts, and potentially lost customers. While stockouts are inevitable, lost sales are preventable with cross-channel order management software.

Order Management Software for Retail

Epicor® Retail Enterprise Selling software offers a centralized, real-time inventory locator and order management software solution that enables any sales channel—POS systems, e-commerce, catalog call centers, kiosk—to find inventory and fulfill orders across the enterprise. Epicor provides complete retail inventory management software solutions to best-in-class retailers looking to get a better handle on multichannel retailing.

If an item is out of stock in one location, Epicor’s sophisticated order management software will search and locate it in your chain-wide inventory. If the item is available, you’ll be able to easily capture the sale wherever the customer is and provide a convenient fulfillment option—home delivery or an in-store pickup.

Unifying your multichannel retailing activities with Epicor Retail inventory management software will dramatically decrease customer walkouts and lost sales while increasing sales and customer loyalty. You’ll be able to move inventory throughout your sales channels, protect your margins, and maximize sell-thru. You won’t have to wait to see tangible results; you’ll see a return on investment immediately.

Have questions about our Enterprise Selling Solutions for Retail? Please call us at +1-800-992-9160,  or send us an e-mail.


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