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CRM Retail Software Solutions

CRM for Retail

Customer Relationship Management (CRM) strategies are as important to business today as they have ever been. After all, retail success depends upon fully utilizing your retail marketing solutions to develop long-lasting customer relationships—the loyalty fostered by retailers who have access to the latest and most accurate information about their customers. CRM Retail software enables retailers to capitalize on that knowledge.

Your CRM Retail Software Solution

We’ve designed our CRM Retail solutions to help you stay ahead of the curve and successfully meet the challenges that the market brings—helping you manage your customer relationships, from loyalty programs to targeted marketing campaigns to instant promotional offers at point of sale.

Effective CRM Solutions

Epicor® CRM for Retail provides a 360-degree view of the customer, enabling retailers to:

  • Build and manage loyalty programs
  • Execute and manage campaigns and promotions
  • Analyze a rich database of customer and transaction information across sales channels
  • Segment and manage lists
  • Analyze and measure the impact of CRM efforts

Epicor Retail Clienteling module, designed for tablet devices and optimized for the Apple® iPad®, delivers critical customer insight from the retailer’s CRM database directly into the hands of sales associates as they engage with customers as they move throughout the store. This powerful tool provides customer details in an instant, a “virtual” view of previous purchases, accurate data capture and uninterrupted customer interactions.

With real-time connectivity across all sales channels, Epicor Retail CRM software provides the functionality and enabling technologies you need for effective retail marketing—solutions designed to ensure an all around world-class customer experience.

Have questions about our CRM Solutions for Retail? Please call us at +1-800-992-9160, or send us an e-mail.

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