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Customer Relationship Management for Retail

Customer Relationship Management (CRM) strategies are as important to business today as they have ever been. Retail is all about relationships and the strongest customer relationships are typically formed by retailers who have the best information about their customers. CRM software packages must be able to help you manage those relationships with the confidence.

CRM Software to Manage All of Your Retail Programs

We’ve designed our CRM solutions to help you stay ahead of the curve and successfully meet the challenges that the market brings – helping you manage your customer relationships, from loyalty programs, to targeted marketing campaigns to instant promotional offers at POS. Our CRM solution for retail provides you with all of the tools you will need to not only manage your customer relationships but to effectively build them as you build your business.

Epicor® CRM Software for Retail provides a 360 degree view of the customer enabling retailers to:

  • Build and manage loyalty programs.
  • Execute and manage campaigns and promotions.
  • Analyze a rich database of customer and transaction information across sales channels.
  • Segment and manage lists.
  • Analyze and measure the impact of CRM efforts.

With real-time connectivity across all sales channels, Epicor CRM Software for Retail provides the functionality and enabling technologies you need to ensure an all around world-class customer experience.

Have questions about our CRM ERP Software? Please call us at +1-800-999-6995, chat with a specialist, or send us an email.


Ask an Epicor CRM for Retail Expert
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