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Epicor® Customer Portal

The Customer and Partner Portal, EPICweb, provides excellent tools for all customers and partners, with additional resources for customers’ current on a maintenance plan. Visit this support and resource center for detailed documentation, access to education, online chat for most product lines, immediate updates on products and services, and a clear and consistent approach to finding and selecting the information you need.

EPICweb Support and Forums

Quickly find the latest information on your current Epicor product. The support area includes our patch management system, expanded knowledge base search facility, the ability to personalize your EPICweb experience, live chat, manage change requests, and online forums for most product brands.

Customer Portal Resources

In addition, subscribe to EPICAlerts and use EPICweb to find out about upcoming customer events, access on-demand webcasts, view the latest product release announcements, and visit the upgrade and migrations center. Take advantage of the EPICweb resource library to help you keep your business up-to-date, find ways to improve the processes within your organization, and leverage new technology and feature advancements.

Updated content is refreshed to EPICweb on a daily basis, providing you with near real-time resources to help you get the most from your Epicor software investment. The Epicor customer portal is a complete support and resource center for both customers and partners.

Have questions about our Customer Portal? Please call us at +1-800-999-6995, or ask an epicor expert.



related information

Former Spectrum customers can access the client portal via this link.


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